Windows 8 and 8.1 Forums


No Troubleshooting option, can't boot windows 8

  1. #1


    Posts : 4
    Windows 8

    No Troubleshooting option, can't boot windows 8


    Please help me, i'm so desperate !!....
    every time i want to log into windows i get this screen:

    Click image for larger version

    it happened because i was using msconfig to makea safe boot, but in stead i choose another option that
    led to not been able to log into my account.

    so i've been reading about the new Advanced Startup stuff, and every damn time i hit restart in the screen
    by holding down shift, i get into this screen:

    Click image for larger version

    There is no bloddy Troubleshoot option !!!
    i've tried like 10024058 times already and i can't do anything
    i have no recovery discs... and my windows 8 came pre-installed so i even tried to burn a copy of windows 8
    so i can boot it from there but every time i try to burn it it doesn't work...
    i'm running out of options here, why every win8 has that troubleshoot option but mine doesnt!??


    all i need is to boot into safe mode so i can reconfigurate msconfig just the way it was before, but i cant enter safe mode !
    please help

      My System SpecsSystem Spec

  2. #2


    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)


    Hi Alvo, and "Welcome to the Eight Forums.". . .

    If you have a Win 8 DVD or a copy of Win 8 on a USB Stick put them in and let your system bring it up to the Start Screen. From there choose "Trouble Shooting" or "Repair," and see if you can do a Recovery, or Refresh of your Win 8 installation. Good Luck.

    BTW, if you do not have a copy of the installation on DVD/USB, but have another PC you can download Win 8 Enterprise from the MS web site to create an installation DVD/USB. This is a free copy (for testing purposes only).
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8


    oh thanx ill try that, i just hope i get the troubleshooting option there
      My System SpecsSystem Spec

  4. #4


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD.
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8





    You can use the OEM version of
    Recovery Drive - Create with USB Flash Drive in Windows 8
    warning   Warning
    Deleting the Recovery Partition is NOT RECOMMENDED



    Did you make the OEM manufacturer's Recovery Disks?



    You can order OEM Recovery disks from your OEM manufacturer's website.
    Most OEM's will ship Recovery DVD's for FREE, (may be a postage fee)

    Try making the Repair CD.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8


    Quote Originally Posted by theog View Post
    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD.
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8





    You can use the OEM version of
    Recovery Drive - Create with USB Flash Drive in Windows 8
    warning   Warning
    Deleting the Recovery Partition is
    warning   Warning
    NOT RECOMMENDED



    Did you make the OEM manufacturer's Recovery Disks?



    You can order OEM Recovery disks from your OEM manufacturer's website.
    Most OEM's will ship Recovery DVD's for FREE, (may be a postage fee)

    Try making the Repair CD.


    like i said, i didn't make a recovery disc
    and i can't enter windows so i can't make one at this point

    all i need is to enter windows and then edit the msconfig configuration and it should work perfectly
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8


    wow, i fixed it
    what i had to do is, every time i turned on my pc i would force turn it off when windows was loading
    that way it will think windows has a bug, so it yould offer me automatically to go to the boot options menu

    a new way to go into the boot options menu :P
    i think its kinda easier this way

    thanx for the help anyways
      My System SpecsSystem Spec

No Troubleshooting option, can't boot windows 8
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