Windows 8 and 8.1 Forums


No Keyboard/Mouse Response after Windows 8 Update

  1. #1


    Posts : 2
    Windows 8

    No Keyboard/Mouse Response after Windows 8 Update


    I bought a Sony Vaio E-Series SVE17812BCXB running Windows 8. After the last major windows update that occurred in Feburary '13, the keyboard/mouse stop responding once the fully loaded splash screen is presented (With the time and date, ect).

    I know the keyboard and mouse are fully functioning as I can use them when I access the boot menu before the OS is loaded. Also, only the keyboard 'functions' work when the OS is loaded, such as adjusting the brightness of the monitor (fn+F5) and such, but nothing else.

    I try to do a system restore and it fails on all available restore points. I try to do a manual repair using a bootable USB drive, and it just loads windows like normal. I'm at a loss on how to get this fixed and as of right now, I purchased an $800 paper-weight.

    Has this occurred for anyone else?

      My System SpecsSystem Spec

  2. #2


    This does not help, but apparently you are not alone. I would complain to Microsoft and try to get support from them.

    Windows 8 Keyboard and mouse not working

    This thread showed others with different manufacturers with same issues.

    Doc
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    Thank you for finding this. I'm not sure if I should be happy i'm not alone, or sad it hasn't been fixed yet. haha
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by lallers View Post
    Thank you for finding this. I'm not sure if I should be happy i'm not alone, or sad it hasn't been fixed yet. haha
    Just looking around internet while watching the Angels baseball game(why bother?) and found this:

    Fix : Keyboard Mouse not working after login in Windows 8 , windows 7 , Vista & XP | TroubleShoot Windows

    Doubt it will help but is something to try.

    Doc
      My System SpecsSystem Spec

No Keyboard/Mouse Response after Windows 8 Update
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