Windows 8 and 8.1 Forums

Help!!!!!!!!!!!!!!

  1. #1


    Posts : 5
    Windows 8

    Help!!!!!!!!!!!!!!


    Hello I was wondering if some one could help me because my Windows 8 computer keeps telling me that there was an unexpected error when ever I hibernate my computer and restart it, but if i shut it down and restart i don't get the error. I really appreciate the help.

    Heres the dump file if it helps: https://www.box.com/s/qoxv2a0wytnbi9vuymgo

    Thanks

      My System SpecsSystem Spec

  2. #2


    I would try this:

    1) Disable Hibernation
    2) Delete the hiberfil.sys file
    3) Reboot the computer
    4) Enable Hibernation

      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8


    It seams to work sometimes now, but now it keeps giving me the error problem even when I shutdown my computer. At this point its really annoying and I think I might just re-install windows on my computer.
    If any one might have a solution i would really appreciate it.

    Thanks
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Don't let it hibernate.

    Or, run:

    Dism /Online /Cleanup-Image /RestoreHealth

    in elevated command prompt & then see if the problem persists.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8


    For the past 2 weeks I have shut it down when ever I'm finish using it, and I have gotten the error about 2 times in the last weeks, but I'll try it out.
    Thanks
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Interlube View Post
    For the past 2 weeks I have shut it down when ever I'm finish using it, and I have gotten the error about 2 times in the last weeks, but I'll try it out.
    Thanks
    DISM command takes a LONG time to run & finish.
    Be patient with it.
    Restart the computer to configure any stuff it downloaded from Microsoft.
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8


    Quote Originally Posted by medab1 View Post
    Don't let it hibernate.

    Or, run:

    Dism /Online /Cleanup-Image /RestoreHealth

    in elevated command prompt & then see if the problem persists.

    Will this erase any of the information on my computer???
      My System SpecsSystem Spec

  8. #8


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Interlube View Post
    Quote Originally Posted by medab1 View Post
    Don't let it hibernate.

    Or, run:

    Dism /Online /Cleanup-Image /RestoreHealth

    in elevated command prompt & then see if the problem persists.

    Will this erase any of the information on my computer???
    No.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Windows 8


    Quote Originally Posted by medab1 View Post
    Don't let it hibernate.

    Or, run:

    Dism /Online /Cleanup-Image /RestoreHealth

    in elevated command prompt & then see if the problem persists.
    Ok I did it it took like an hour or so, at the end it said it was successful and restarted it, I hope this fixes the problem.

    Thanks again
      My System SpecsSystem Spec

  10. #10


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Interlube View Post

    Ok I did it it took like an hour or so, at the end it said it was successful and restarted it, I hope this fixes the problem.

    Thanks again
    I hope so too.
      My System SpecsSystem Spec

Help!!!!!!!!!!!!!!
Eight Forums Android App Eight Forums IOS App Follow us on Facebook