Computer shuts off when usb drive removed

G

GIJim

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Every time I remove my data stick from the usb port my computer shuts off. I have used the drive tools function to "eject" the drive but it still shuts off. I'm new to WIN 8 and can't navigate very well in this new system to find any answers. If anyone has any ideas why this happens your help would be appreciated.
 

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    CPU
    AMD A8
    Memory
    8GB
Welcome. Well, that's a new problem for us. Can't imagine why it's happening. Can't tell if your computer is an OEM preinstalled Win8. But, if it is, you might contact your OEM's support. Also, if newly purchased, then I'd return it and start over. Not sure if your computer is new or not, but I always return if I have a problem out of the box. Might help if you filled out your system specs more completely.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
How are you removing the usb data stick?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    AMD Phenom II X 4 965 BE
    Motherboard
    Gigabyte GA-MA790X-DS4
    Memory
    G-Skill 8 GB PC 8500
    Graphics Card(s)
    AMD XFX HD Radeon 6790D
    Sound Card
    Realtek HD onboard
    Monitor(s) Displays
    2l Samsung SyncMaster S20B300
    Screen Resolution
    1600 X 900
    Hard Drives
    Seagate Barracuda 320 GB w/OS
    Seagate Barracuda 1 TB data storage
    PSU
    Ultra X4 750 watt fully modular
    Case
    Thermaltake OverSeer RX 1 fulltower
    Cooling
    Cooler Master Hyper212 120mm
    Keyboard
    Logitech G510
    Mouse
    Razor DeathAdder 3.5
He said he was ejecting it first. Yes, this is very odd, I've never heard of this happening. I'll look it up, see if I can find anyone else it happened to.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
\Yes it is a new computer with win 8 preloaded on it. As for specs I only know the basics... AMD A8 processor 8 gb Ram ... 1 usb 2.0 and 2 usb 3.0 ports. The 2.0 port is the one I was using for the data stick. The first time I removed the stick I just pulled it out of the port, which is how I have always removed them on previous win versions with no problems. I also tried to format the stick with win 8 and nothing changed. I will try a different stick when I get one. .If that doesn't work its going back to store.
 

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    CPU
    AMD A8
    Memory
    8GB
When it shuts down does it go through a log off process or just immediately turn off like it is crashing? Does it do it with different USB sticks and in every USB port?
 

My Computer

System One

  • OS
    Windows 8
GIJim said:
\Yes it is a new computer with win 8 preloaded on it. As for specs I only know the basics... AMD A8 processor 8 gb Ram ... 1 usb 2.0 and 2 usb 3.0 ports. The 2.0 port is the one I was using for the data stick. The first time I removed the stick I just pulled it out of the port, which is how I have always removed them on previous win versions with no problems. I also tried to format the stick with win 8 and nothing changed. I will try a different stick when I get one. .If that doesn't work its going back to store.
Click to expand...
Yes, if the new stick doesn't work, then I'd return it.
 

My Computer

System One

  • OS
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP
    Computer type
    PC/Desktop
    System Manufacturer/Model
    DIY Rig; MacBook Pro (MBP)/Parallels/Boot Camp; HP Pavilion dv6500t Laptop
    CPU
    Intel i7-2600K (sometimes OC'd to 4.8 GHz)
    Motherboard
    ASUS P8P67 Deluxe Rev B3
    Memory
    16 GB Corsair Vengeance
    Graphics Card(s)
    EVGA 570 SC
    Monitor(s) Displays
    Gateway
    Hard Drives
    Dual Boot:
    Win7 Ult RAID 0 on OCZ Revo x2 and
    Win7 Ult RAID 0 on Caviar Black SATA 3's
    PSU
    Cooler Master Silent Pro 1000W
    Case
    Cooler Master 932 HAF
    Cooling
    Zalman CNPS9900MAX-B CPU Fan
    Keyboard
    Logitech Cordless Desktop MX 5500
    Mouse
    Logitech Cordless Desktop MX 5500
    Internet Speed
    20 Mbps Download/2+ Mbps Upload
    Other Info
    Pioneer Blu-ray Burner/DVD Burner
Well I tried a new data stick and the computer didn't shut off. I guess that means there is a problem with the data stick, although it works in my wife's Win 7 machine without problems. I'm still taking the machine back to store though. If they find something I will post the solution here.

If the computer shuts off without a log off screen is that a crash?
 

My Computer

System One

  • OS
    win 8
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    CPU
    AMD A8
    Memory
    8GB
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