Windows 8 and 8.1 Forums

Windows 8 Freezing

  1. #1


    Posts : 6
    Windows 8.1 Pro 64bit

    Windows 8 Freezing


    Hey Guys, I have had Windows 8 since it came out and a little while after I started having issues with it not waking up/randomly freezing. I reinstalled 8 and for a while I have not had any trouble but now I am having issues again.

    Basically the computer randomly freezes... but not really. So certain things don't work like opening or closing applications but the cursor can still be moved. Eventually most things won't work but again the cursor is still moveable. Then again tonight it happened when I got home from work. This is the same problem as before. My computer was left on and locked and when I returned the logon is missing but my cursor is there and moveable.

    I have been trying to fix this since the last time it occurred and still cannot find why this is happening. I have the latest drivers, ran scans with Bitdefender and Malwarebytes, checked the event log but nothing shows up from the time I left to the time I got home. I've attached a picture showing the screen frozen with just the cursor and no username/password on the screen.

    So anyone have any ideas?
    Attached Thumbnails Attached Thumbnails frozen.jpg  

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Temporary uninstall Bitdefender Internet Security to see if the problem goes away.
      My System SpecsSystem Spec

  3. #3


    West Auckland
    Posts : 107
    Windows 8 Pro Pack x64


    Gather the evidence...

    It's hard to pinpoint the source of such a generic issue, the easiest thing you can do is rule things out one by one.
    Remove devices (as in pull them out, unplug them).
    Try safe mode (search the forum if you don't know how).
    Uninstall programs that like to run in the background and/or at windows startup, including anit-malware stuff.

    Or just give up before even trying and "refresh" the PC, or even completely reset it. (What I do after a couple of days with no satisfaction) Again, search the forum if you don't know how to do those two things.
      My System SpecsSystem Spec

  4. #4


    Posts : 6
    Windows 8.1 Pro 64bit


    I will uninstall Bitdefender and see how that goes. You're right on the thinking there since the problem didn't start until after that was installed.
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8.1 Pro 64bit


    Just an updated this may be solved. I have not had any problems since uninstalling Bitdefender.
      My System SpecsSystem Spec

Windows 8 Freezing
Related Threads
Windows 8.1 Freezing in BSOD Crashes and Debugging
Hello! I'm new to the forum and i have a question to ask. I bought computer parts few days back and assambled a new rig. My Specs are: Mobo: Gigabyte G.1 Sniper Z97 CPU: Intel Core I7-4790K 4GHz CPU Cooler: CoolerMaster Hyper212x RAM: Kingston Hyperx 16GB (2x8GB) DDR3 1600Mhz
Windows 8 Pro Freezing in General Support
Hi all, I hope you can help with some suggestions with my Media Center PC. I use Windows 8 Media Center to record TV via Ceton Cable Card tuner. I have it connected to my 50" plasma via HDMI output on the mobo. My setup was flawless with Win7 and rarely gave me issues besides an occasional...
Windows 8 freezing in BSOD Crashes and Debugging
Hello, i have a MSI cx600 netbook with windows 8 and i have some freezing issues. they happen pretty random and i once got a BSOD i posted the dump here hope it's okay. can you please help me. Thank you, liviu
Windows 8 Freezing in General Support
Sorry about the length but I wanted to describe in full I recently installed windows 8 because 7 was giving me soo many problems. But it turns out that windows 8 is not being much better. I partitioned part of my harddrive so I can still move files over and stuff so when I turn on my computer it...
Solved Windows 8 Freezing in BSOD Crashes and Debugging
The amount of times my system freezes appears to be somewhat random, for instance it froze three times just today (Which led me to post this) and other times it would go days without freezing. Usually I will be running Zune, Steam and Google Chrome when it freezes (Though like I mentioned above,...
Windows 8 freezing. in General Support
I'm a beginner with installing OS's and I've just upgraded from windows 7 ultimate to windows 8 pro. It booted up fine and then after about 5 minutes of browsing for drivers to install; it freezes and I can't move the mouse, type or even open task manager. Then I rebooted it and it happened again,...
Windows 8 Freezing in BSOD Crashes and Debugging
Hi, I have been having problems with Windows 8 Pro freezing at random times whilst in use the system will become completely unresponsive and the only way to use the system again is by pressing the reset button. I have all the latest updates installed for Windows 8, I have also installed all the...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook