Windows 8 and 8.1 Forums


Windows 8 Randomly freezes for 1-10 seconds

  1. #1


    Kirkham UK
    Posts : 125
    Microsoft Windows 8.1 Pro 32-bit

    Windows 8 Randomly freezes for 1-10 seconds


    For the last 2 weeks my Windows 8 machine freezes for a few seconds. It happened once while typing this out.
    Note: It is not a hardware related issue as I have installed Windows 8 Build 9364.
    Note2: Sound continues to play fine during the freeze

    Here is a link to my hijackthis report:
    Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 19:56:48, on 27/03/2013 - Pastebin.com
    Last edited by Microbillgates; 27 Mar 2013 at 14:59. Reason: Added minor infomation

      My System SpecsSystem Spec

  2. #2


    I have been having similar problems with all my windows 8 computers let us know if there is a problem that can be fixed?
      My System SpecsSystem Spec

  3. #3


    Kirkham UK
    Posts : 125
    Microsoft Windows 8.1 Pro 32-bit


    Original Install Date: 20/02/2013, 14:57:18
    As you see I've had it installed just over a month. Between October 27th - 19th Feb I didn't have this issue.
    It has to of been something recent. Possibly one of the updates caused this?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,627
    win8.1.1 enterprise


    does this only happen when you are using a internet browser ,or happen any time doing any thing .

    you might try disablink some of the many browser addons you have going on ,also it could be Avast antivirus ,did you have that installed when the computer didn't have freezing problems .

    disable all of these browser addons from you hijack this log and see if it makes a difference ,also hijack this is a bit of a outdated program, rarely used now .

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Lync Click to Call BHO - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office\Office15\OCHelper.dll
    O2 - BHO: mixidj Helper Object - {4D6A9BBF-402C-4301-B1EF-28D04F71D761} - C:\Program Files\mixidj\mixidj\1.8.4.1\bh\mixidj.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~1\Office14\GROOVEEX.DLL
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
    O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    O2 - BHO: Evernote extension - {92EF2EAD-A7CE-4424-B0DB-499CF856608E} - C:\Program Files\Evernote\Evernote\EvernoteIE.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~1\Office15\URLREDIR.DLL
    O2 - BHO: Microsoft SkyDrive Pro Browser Helper - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\PROGRA~1\MICROS~1\Office15\GROOVEEX.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
      My System SpecsSystem Spec

  5. #5


    Kirkham UK
    Posts : 125
    Microsoft Windows 8.1 Pro 32-bit


    It happens randomly even if my browsers are closed. It isn't caused by avast as I never had this issue before I reinstalled.
    What program should I use instead?

    Is this normal?
    Click image for larger version
    Last edited by Microbillgates; 27 Mar 2013 at 15:26. Reason: Added minor infomation
      My System SpecsSystem Spec

  6. #6


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by Microbillgates View Post
    It happens randomly even if my browsers are closed. It isn't caused by avast as I never had this issue before I reinstalled.
    What program should I use instead?

    Is this normal?
    Click image for larger version
    i didn't meant for you to stop using it ,just disable its realtime protection for a while to troubleshoot the problem.
    if the attachment is your task manager ,you need to click on the startup tab to show what programs starting/running when you boot the computer
      My System SpecsSystem Spec

  7. #7


    You might also want to check your Event Viewer logs to see if there are any entries logged that are time-coincident to the freeze duration. Also, it might be a good idea to update your system specs so others can get a good look at your specific hardware configuration.
      My System SpecsSystem Spec

  8. #8


    Kirkham UK
    Posts : 125
    Microsoft Windows 8.1 Pro 32-bit


    Disabled avast real time shield for now. Will re-enable within 1 hour
    If I understood correctly you would like my system specs. Specs - Pastebin.com
    I will spend a few minutes now looking at the event logs could not find anything related to the hang.
    Last edited by Microbillgates; 28 Mar 2013 at 08:58. Reason: Added info
      My System SpecsSystem Spec

  9. #9


    Kirkham UK
    Posts : 125
    Microsoft Windows 8.1 Pro 32-bit


    I froze for a few seconds with avast turned off. Nothing in event viewer
      My System SpecsSystem Spec

  10. #10


    Well, at least you got that out of the way; yes? So, have you downloaded any optional non-Dell driver updates (eg, from Windows Update) since the last time it worked OK? The reason I ask is because Windows Update does not always get it right in that category. You might also want to try and roll back any Dell drivers that have been installed since the last time it worked too (now I'm grabbing at straws)!
      My System SpecsSystem Spec

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