Please, I need some help on this subject.
I turn on my laptop and I get my welcome screen. I type in my password to get to my start screen. But then it freezes. I can't click to access my start screen or any other tabs I have nor can I scoll from left to right. It just freezes. The only thing I can do is press ctrl-alt-del to shut down my laptop. I try again and the same thing happens. I get stuck on my start screen and can't do anything.
It was working just last night and I am using my mothers laptop to come online and find an answer. Please, any help would be appreciated.
I turn on my laptop and I get my welcome screen. I type in my password to get to my start screen. But then it freezes. I can't click to access my start screen or any other tabs I have nor can I scoll from left to right. It just freezes. The only thing I can do is press ctrl-alt-del to shut down my laptop. I try again and the same thing happens. I get stuck on my start screen and can't do anything.
It was working just last night and I am using my mothers laptop to come online and find an answer. Please, any help would be appreciated.
My Computer
System One
-
- OS
- Windows
- Computer type
- Laptop