Windows 8 and 8.1 Forums


Refresh without loosing paid programs

  1. #1


    Darlington, England
    Posts : 22
    Windows 8.1 Pro (64-Bit)

    Refresh without loosing paid programs


    Hello,

    This is my 1st post on these forums so I hope I've posted it in the correct place.

    I have been having allot of issues since upgrading from Windows 7 Home Premium (64-Bit) to 8 Pro (64-Bit). I am thinking of doing a system refresh, but, I don't want to loose my Norton 360 & Office 2013 Professional Plus. Is there any way of backing these files up before I do the refresh, and will I be able to put them back on?

    Thank you soooo much
    -Jack

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Welcome EightForums.

    Refresh Windows 8

    Click image for larger version

    This can be overcome by creating a Custom Recovery Image:
    Refresh Windows 8 - Create and Use Custom Recovery Image
      My System SpecsSystem Spec

  3. #3


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Quote Originally Posted by Jack0171 View Post
    Hello,

    This is my 1st post on these forums so I hope I've posted it in the correct place.

    I have been having allot of issues since upgrading from Windows 7 Home Premium (64-Bit) to 8 Pro (64-Bit). I am thinking of doing a system refresh, but, I don't want to loose my Norton 360 & Office 2013 Professional Plus. Is there any way of backing these files up before I do the refresh, and will I be able to put them back on?

    Thank you soooo much
    -Jack
    Welcome Jack.

    Refresh Your PC in Win8—Attempts to solve system problems by replacing system files without affecting user data files. Such files still should be backed up. Installed programs will have to be reinstalled except those from the Windows Store. A list of uninstalled programs is provided on desktop. Your personalization settings will be maintained. System settings will be set to defaults. A Windows.old folder will be created at C:. You can delete it once you have everything you want from it--Windows.old Folder - Delete in Windows 8.

    You can reinstall the programs you mention.
      My System SpecsSystem Spec

  4. #4


    Darlington, England
    Posts : 22
    Windows 8.1 Pro (64-Bit)


    Is it just mine that gets stuck when the writing image gets to 100%?

    Refresh Windows 8 - Create and Use Custom Recovery Image
      My System SpecsSystem Spec

  5. #5


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    I have been having allot of issues since upgrading from Windows 7 Home Premium (64-Bit) to 8 Pro (64-Bit).
    Quote Originally Posted by Jack0171 View Post
    Is it just mine that gets stuck when the writing image gets to 100%?

    Refresh Windows 8 - Create and Use Custom Recovery Image

    It may be part of the issues, you are having.

    I would look at doing a clean install.
    Clean Install with Windows 8 Upgrade
      My System SpecsSystem Spec

  6. #6


    Darlington, England
    Posts : 22
    Windows 8.1 Pro (64-Bit)


    Quote Originally Posted by theog View Post
    I have been having allot of issues since upgrading from Windows 7 Home Premium (64-Bit) to 8 Pro (64-Bit).
    Quote Originally Posted by Jack0171 View Post
    Is it just mine that gets stuck when the writing image gets to 100%?

    Refresh Windows 8 - Create and Use Custom Recovery Image

    It may be part of the issues, you are having.

    I would look at doing a clean install.
    Clean Install with Windows 8 Upgrade
    Yeh, I think I'm just going to do a fresh install of Windows 8.
    Thanks for all of the help
      My System SpecsSystem Spec

Refresh without loosing paid programs
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