Windows 8 and 8.1 Forums


Hidden tray Icons turning into white boxes over time.

  1. #1


    UK
    Posts : 150
    Windows 8.1 Pro

    Hidden tray Icons turning into white boxes over time.


    Quite happy with Win 8 Pro but just one little niggle has reared its head. After a couple of days uptime my tray icons in the hidden pop up are turning into white squares, which makes them hard to identify. I tried rebuilding the icon cache as found here, Icon Cache - Rebuild - Windows 7 Help Forums which seemed to solve the problem. But a few days later an icon has turned back into a white box, a bandwidth meter. Any solutions?

    Tim

      My System SpecsSystem Spec

  2. #2


    Posts : 22,565
    64-bit Windows 10


    Hello Tim, and welcome to Eight Forums.

    Resetting the notification area icons may help with this instead.

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    UK
    Posts : 150
    Windows 8.1 Pro


    Thanks will report back in a few days/week to see if it has worked or they disappear again. Seems to have worked so far.

    Tim
      My System SpecsSystem Spec

  4. #4


    Posts : 22,565
    64-bit Windows 10


    Great news so far Tim.
      My System SpecsSystem Spec

  5. #5


    UK
    Posts : 150
    Windows 8.1 Pro


    It's happened again. One Icon has turned into a blank square. If I restart the program the blank icon disappears then reappears as a blank icon again. A restart cures it but why after a few days uptime does one of the icons turn blank. I'm sure if I run the computer for a few more days without a restart if I can more icons will turn blank. Something is amiss.

    Tim

    Here's a screenshot of the blank hidden area. If I change the Icon to be shown on the taskbar the Icon still stays invisible.

    ss-full | Flickr - Photo Sharing!
      My System SpecsSystem Spec

  6. #6


    Posts : 22,565
    64-bit Windows 10


    Does resetting the notification area sort it again?

    What program is this for?

    You might see if uninstall and reinstalling the program may help keep it from happening again.
      My System SpecsSystem Spec

  7. #7


    UK
    Posts : 150
    Windows 8.1 Pro


    I would imagine resetting the Icon stream will fix it as does a reboot. As an experiment I am going to leave it running for a few more days to see if any more Icons disappear, I think patch Tuesday is coming up so may have to reboot then which will probably fix it. The program in the screenshot is thinkbroadband.com adsl meter but other Icons have disappeared in the past. Will report back in a few days.
      My System SpecsSystem Spec

  8. #8


    UK
    Posts : 150
    Windows 8.1 Pro


    OK had to reboot for installation of a program and the icons are back to normal. Seems to occur after a few days uptime, the more uptime the more icons that disappear. Any ideas ? Someone suggested lack of resources on another board, in particular GDI and user objects, have 1.5gb memory free.
      My System SpecsSystem Spec

  9. #9


    Posts : 22,565
    64-bit Windows 10


    I would lean more towards some sort of corruption that keeps happening. Now the corruption can be caused by a number of unknown issues.

    Are you having any other issues that may be related?
      My System SpecsSystem Spec

  10. #10


    UK
    Posts : 150
    Windows 8.1 Pro


    Nothing else seems untoward and it only seems to happen after a few days of uptime. chkdsk says disks are all ok. Schedule is running tasks such as defrag and image backup as per out of the box. I am running Sugarsync which may have a memory leak wonder if I should disable that over a few days and see, although no problems on same version on an XP box.
      My System SpecsSystem Spec

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Hidden tray Icons turning into white boxes over time.
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