Printing

caelis

New Member
Messages
2
Hi, I have an HP desktop running Windows 8 with an HP printer. I can print any office document but id I hit print from any website it won't print. It shows the job listed as printing but the printer does nothing. If I copy the document into Word 2010 and hit print, it prints fine. Both Firefox and IE9
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel i3
    Memory
    8GB
    Browser
    IE9
    Antivirus
    MSE
You need to highlight the area you want to print. Click and hold left mouse button and drag cursor around the target. It needs to be blue to print.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP
Thanks, I'll give that a try. I confused though, a job is sent to the printer, it just doesn't print.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP
    CPU
    Intel i3
    Memory
    8GB
    Browser
    IE9
    Antivirus
    MSE
  1. Click the following link to download the HP Print and Scan Doctor.
  2. Important step....clear all pending print jobs first
    Link to toolFile size
    c03286133.jpg
    HP Print and Scan Doctor
    3.5 MB
  3. Make sure your computer meets the system requirements, and then click Download.
  4. When the Security Warning dialog box opens, choose one of the following methods to download the utility.
  5. The Print and Scan Doctor opens, searches for installed printers, and then displays a list.
 

My Computer

System One

  • OS
    MS Windows 8.1 Pro 64-bit with WMC
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i5 650 @ 3.20GHz X4
    Motherboard
    H57M01
    Memory
    8.00 GB Dual-Channel DDR3 @ 665MHz
    Graphics Card(s)
    Nvidia GeForce GTX 550TI Superclocked
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 ...1T each
    PSU
    750 Corsair
    Keyboard
    wireless
    Mouse
    wireless
    Internet Speed
    60Mbps tested @ 68.92Mbps/5.87Mbpsbps
Check if the web browser is sending the print jobs to the right printer. Windows creates a couple "imaginary" printers which could be set as the default for some apps.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Asus Tansformer Book Flip TP500LN
    CPU
    Intel i5-4210U
    Memory
    8GB DDR3 SDRAM
    Graphics Card(s)
    Nvidia Geforce GT 840M
    Monitor(s) Displays
    15" Touchscreen
    Screen Resolution
    1366 x 768
    Hard Drives
    1TB Hybrid
    Mouse
    Microsoft Wireless Mobile Mouse 4000
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