Windows 8 and 8.1 Forums

dump restart pc

  1. #1

    dump restart pc


    Please Help me,
    There are my files atached
    dump restart pc Attached Files

      My System SpecsSystem Spec

  2. #2


    What is your problem. What happened, what can you do now?

    Please provide more information.
      My System SpecsSystem Spec

  3. #3


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    dump file indicated that athw8x.sys is the cause for BSOD. athw8x.sys is the driver for your Qualcomm Atheros AR9002WB wireless adapter. Please go to Toshiba support website and download the latest version and update it.
      My System SpecsSystem Spec

  4. #4


    Thanks for the help, wirless driver was to blame. Thanks
      My System SpecsSystem Spec

  5. #5


    Hi, since I have a problem, it resets the laptop, something all of a driver, as I switched to windows 8 but I had problems, I do not recognize the network card.
    can you help me?
    thanks.
    dump restart pc Attached Files
      My System SpecsSystem Spec

  6. #6


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Sorry for being late to reply. You need to uninstall Norton Anti Virus. It is known to cause a lot of problems including BSOD. After uninstalling nod32, go to Toshiba Website and download the chipset drivers and install it, the chipset might have the wireless drivers included. athw8x.sys is still the blame for BSOD and I don't see it anywhere in the DriverList.txt
      My System SpecsSystem Spec

  7. #7


    Hi, since I have problems, reset your laptop to within 30 min, gives me an error I think all related to wifi
    thanks.
    dump restart pc Attached Files
      My System SpecsSystem Spec

  8. #8


    Posts : 480
    Windows 8 Pro x64


    athw8x.sys is still the culprit. Your driver
    Code:
     Timestamp:        Tue Jul 24 19:44:00 2012 (500EC2C0)
    Even if it's the latest one, you may want to try a different version. I'd start with Microsoft Update Catalog in IE and search for DEV_002B&SUBSYS_661311AD - there are two versions.

    You can also go to Satellite L755 Support | Toshiba - Drivers & Updates tab - Atheros (there's a list on the left)
    Last edited by Vadikan; 07 Apr 2013 at 15:26. Reason: link corrected
      My System SpecsSystem Spec

  9. #9


    Sloe Deth, Californicatia
    Posts : 3,908
    Windows 8 Pro with Media Center/Windows 7


    Quote Originally Posted by topgundcp View Post
    Sorry for being late to reply. You need to uninstall Norton Anti Virus. It is known to cause a lot of problems including BSOD. After uninstalling nod32, go to Toshiba Website and download the chipset drivers and install it, the chipset might have the wireless drivers included. athw8x.sys is still the blame for BSOD and I don't see it anywhere in the DriverList.txt
    Are you saying, get rid of Norton or Eset NOD32? Norton, is worthless, but NOD32 is a good antivirus. I don't use it for Windows 8 though, Defender is good enough for windows 8 for now.
      My System SpecsSystem Spec

  10. #10


    Hi all, it looks like a date with wifi driver update, I have never had problems.
    Thanks for the help.
      My System SpecsSystem Spec

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