Windows 8 system_thread_exception_not_handled

haloarbiter117

New Member
Messages
5
i got this problem everytime my screen turns black when i update my graphic card drivers and this happens also when my lid closed, help plz :cry:
 

My Computer

System One

  • OS
    windows 8
    CPU
    amd athlon II x2 p320
    Graphics Card(s)
    ATI Mobility Radeon HD 5650
    Browser
    internet explorer 10
    Antivirus
    microsoft security
okay, 3 Days and no help att all
 

My Computer

System One

  • OS
    windows 8
    CPU
    amd athlon II x2 p320
    Graphics Card(s)
    ATI Mobility Radeon HD 5650
    Browser
    internet explorer 10
    Antivirus
    microsoft security
Hi There and welcome to Eightforums.

It is obvious that you have a problem with your computer. But unfortunately the description of your problem is way to general for me to help you.

It would help if you could describe the problem in more detail. So:
  • What kind of computer are you using (laptop/ dekstop/ brand/ etc).
  • What is the problem. What were you doing when the problem occurs.
  • What have you tried yet.
  • If it concerns specific hardware which hardware?

Besides that it is always a wise idea to start with a scf/ scannow ==> http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html
Run this command up to three times untill all the issues are resolved.

Hope you will reply with more details concerning your problem.

Greetz!

Rover
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64 Media Center Edition
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Made
    CPU
    Intel Core i5 750
    Memory
    6 GB
    Graphics Card(s)
    AMD HD 7750
    Monitor(s) Displays
    Iiyama ProLite B2481HS-B1
    Screen Resolution
    1920x1080
    Hard Drives
    1x 120 GB SSD Samsung 830;
    1x 1.5 TB HDD Seagate;
    1x 2 TB HDD Western Digital;
    1x 3 TB HDD Seagate
    1x 80 GB SSD Vertex 2
    PSU
    Corsair CX 600
    Case
    Corsair Carbide 300R with Side Window
    Cooling
    Intel RTS2011 LC
    Keyboard
    DasKeyboard (blue switches)
    Mouse
    Wacom Baboo Tablet Pen & Touch
    Internet Speed
    50 Mbit FullDuplex Fiberglass
    Browser
    IE11
    Antivirus
    Windows Defender
    Other Info
    I also own the following Microsoft devices:
    * Surface Pro 2 128 GB
    * Windows Phone HTC 8X
1. am using a laptop from packard bell easynote TM
2. i updated my graphic card drivers to amd catalyst 13.2 beta 6 but when my screen turned black, i got the error message
3. i have tried to reinstall windows 8, it did work but right after i updated my graphic card, i got the problem back ( am starting to Think is amd catalyst 13.2 thats the problem)
4. i dont Think so
 

My Computer

System One

  • OS
    windows 8
    CPU
    amd athlon II x2 p320
    Graphics Card(s)
    ATI Mobility Radeon HD 5650
    Browser
    internet explorer 10
    Antivirus
    microsoft security
Hi,

thanks for the more details you've provided. You say that you've got a PB laptop and that the problem occurs right after installing the new Catalyst drivers.

Well, most laptops come with branded Videocards. That means that the chipsets are slightly changed by the laptop manufacteror. It is therefore NOT the same as an 'out of the box' desktop card.

This also means that the manufacteror has to edit the drivers. The standard AMD drivers are not tested to work with branded laptop videochipsets.

So, my final advice to you is ==> uninstall the Catalyst drivers from AMD. Go to the website of PB and download the newest drivers there that are available for your type of laptop. Choose your country | Packard Bell

Good luck with it!
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64 Media Center Edition
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Made
    CPU
    Intel Core i5 750
    Memory
    6 GB
    Graphics Card(s)
    AMD HD 7750
    Monitor(s) Displays
    Iiyama ProLite B2481HS-B1
    Screen Resolution
    1920x1080
    Hard Drives
    1x 120 GB SSD Samsung 830;
    1x 1.5 TB HDD Seagate;
    1x 2 TB HDD Western Digital;
    1x 3 TB HDD Seagate
    1x 80 GB SSD Vertex 2
    PSU
    Corsair CX 600
    Case
    Corsair Carbide 300R with Side Window
    Cooling
    Intel RTS2011 LC
    Keyboard
    DasKeyboard (blue switches)
    Mouse
    Wacom Baboo Tablet Pen & Touch
    Internet Speed
    50 Mbit FullDuplex Fiberglass
    Browser
    IE11
    Antivirus
    Windows Defender
    Other Info
    I also own the following Microsoft devices:
    * Surface Pro 2 128 GB
    * Windows Phone HTC 8X
well, my pc is 2 years old to, and this problem happend when i am using windows 8, i had no problem with windows 7? can you answer why this is happening youst windows 8?
 

My Computer

System One

  • OS
    windows 8
    CPU
    amd athlon II x2 p320
    Graphics Card(s)
    ATI Mobility Radeon HD 5650
    Browser
    internet explorer 10
    Antivirus
    microsoft security
It just simply might have something to do with the way AMD is making the Win8 drivers.

In that case, you can give it a try to install the Win7 drivers onto Win8.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64 Media Center Edition
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom Made
    CPU
    Intel Core i5 750
    Memory
    6 GB
    Graphics Card(s)
    AMD HD 7750
    Monitor(s) Displays
    Iiyama ProLite B2481HS-B1
    Screen Resolution
    1920x1080
    Hard Drives
    1x 120 GB SSD Samsung 830;
    1x 1.5 TB HDD Seagate;
    1x 2 TB HDD Western Digital;
    1x 3 TB HDD Seagate
    1x 80 GB SSD Vertex 2
    PSU
    Corsair CX 600
    Case
    Corsair Carbide 300R with Side Window
    Cooling
    Intel RTS2011 LC
    Keyboard
    DasKeyboard (blue switches)
    Mouse
    Wacom Baboo Tablet Pen & Touch
    Internet Speed
    50 Mbit FullDuplex Fiberglass
    Browser
    IE11
    Antivirus
    Windows Defender
    Other Info
    I also own the following Microsoft devices:
    * Surface Pro 2 128 GB
    * Windows Phone HTC 8X
then i have to waint until amd release amd catalyst 13.2
 

My Computer

System One

  • OS
    windows 8
    CPU
    amd athlon II x2 p320
    Graphics Card(s)
    ATI Mobility Radeon HD 5650
    Browser
    internet explorer 10
    Antivirus
    microsoft security
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