Windows 8 and 8.1 Forums


System Hangs when idle

  1. #1


    Posts : 3
    Windows 8 Pro 64bit

    System Hangs when idle


    So i recently built my own desktop and it runs fine except from a problem where the computer will hang if left idle for any length of time. I have windows 8 pro installed and again it seems to work fine except from this problem.

    The PC is still running has full power and can hear the fans going but there is no response from keyboard or mouse to wake it up, the screen is still on and freezes at a certain point which i can tell from the time in the bottom right hand corner.

    i have looked through the event logs and found what i think seems to be the problem causing the freezing but i have no idea how to go about it. Prior to every freeze i get these two events -

    msiexec (3908) Instance: The database engine detached a database (1, C:\ProgramData\Microsoft\Windows\AppRepository\PackageRepository.edb). (Time=0 seconds)

    Internal Timing Sequence: [1] 0.000, [2] 0.000, [3] 0.000, [4] 0.000, [5] 0.000, [6] 0.015, [7] 0.000, [8] 0.000, [9] 0.000, [10] 0.000, [11] 0.000, [12] 0.000.
    Revived Cache: 0[/#ff0019]



    and




    msiexec (3908) Instance: The database engine stopped the instance (0).

    Dirty Shutdown: 0

    Internal Timing Sequence: [1] 0.000, [2] 0.000, [3] 0.000, [4] 0.000, [5] 0.000, [6] 0.000, [7] 0.000, [8] 0.000, [9] 0.000, [10] 0.000, [11] 0.000, [12] 0.000, [13] 0.000, [14] 0.000, [15] 0.000.




    Any help would be greatly appreciated ill post my specs below, btw all driver are up to date.


    OS - Windows 8 Pro 64bit
    Motherboard - Gigabyte B75M-D3V
    CPU - Intel i5 3570k
    GPU - Sapphire Radeon HD 7850 2GB
    RAM - Corsair Vengeance 8GB LP
    Primary HD - Samsung 840 120gb
    Secondary - Seagate Barracuda 1TB
    PSU - CORSAIR CX500

      My System SpecsSystem Spec

  2. #2


    Is it worth disabling sleep and hybernation to see if that is causing your issues
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8 Pro 64bit


    I should have mentioned in OP that all sleep and hibernation settings have been stopped, this occurs while the PC is idle but still running.
    Cheers
    DL
      My System SpecsSystem Spec

  4. #4


    Has this been happening ever since your initial installation or did it just start? If it just started, my non-technical evaluation would be that it is trying to install something (ie, driver or update) and it is getting stuck in the process. So, have you installed any new apps lately, is Windows Update working correctly (eg, current), if you are using Windows Defender is it running and up to date, have you attempted to update any drivers lately that resulted in a failed installation?
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8 Pro 64bit


    its a new build so most of my installed apps were installed on first boot so i'm not a hundred percent sure which apps it could be, everything is updated.
    thanks
    DL
      My System SpecsSystem Spec

  6. #6


    Hi dlavener,

    So, if it freezes when idle, and you have sleep and hibernation disabled, can you tell if the HD is still running at the time of the freeze? If the HD is still running then maybe its a graphic driver/card issue but I can't technically link that to a windows installer issue. If I were in your shoes, I would probably try to change my power plan to high-performance (if not there already) and I would also try uninstalling your graphic card driver to see if this problem happens when you are running on the Windows generic graphic driver. Yes, I know, the screen resolution will be all messed up but it may be worth a try. Good luck.
      My System SpecsSystem Spec

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