Windows 8 and 8.1 Forums


Is it my computer or Windows 8 (SYSTEM_SERVICE_EXCEPTION)

  1. #1


    Posts : 4
    64 bit

    Is it my computer or Windows 8 (SYSTEM_SERVICE_EXCEPTION)


    Not sure I am posting this in right location, but wouldn't know where the best place to post this is.

    So, I bought a new laptop on the 3rd Feb 2013, took it home, fired it up and constantly got SYSTEM_SERVICE_EXCEPTION errors, which caused my computer to restart, on restart it would never be connected to my wireless internet and showed no connections available. I would then have to re-start my computer to get the wireless connection back again. After 4 days of this constantly happening I decided the computer was at fault and took it back to the store for an exchange.


    However, I have now had the same computer for a fortnight and it is beginning to do exactly the same as before, constant SYSTEM_SERVICE_EXCEPTION errors and then not finding a wireless network, plus it occasionally losses internet connection whilst I am surfing the net.

    One final thing to mention is that I have another laptop in the house which has no problems with internet connection when the new laptop goes down.

    Is this a Windows 8 problem or a computer problem? I could do with finding out pronto as I only have a few days left to take my computer back under its initial 21 day agreement.

    Thanks in advance

      My System SpecsSystem Spec

  2. #2


    Posts : 4
    64 bit


    Have moved this to BSOD and debugging

    BSOD, gun getting closer to my head
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by joelpeyton View Post
    Not sure I am posting this in right location, but wouldn't know where the best place to post this is.

    So, I bought a new laptop on the 3rd Feb 2013, took it home, fired it up and constantly got SYSTEM_SERVICE_EXCEPTION errors, which caused my computer to restart, on restart it would never be connected to my wireless internet and showed no connections available. I would then have to re-start my computer to get the wireless connection back again. After 4 days of this constantly happening I decided the computer was at fault and took it back to the store for an exchange.


    However, I have now had the same computer for a fortnight and it is beginning to do exactly the same as before, constant SYSTEM_SERVICE_EXCEPTION errors and then not finding a wireless network, plus it occasionally losses internet connection whilst I am surfing the net.

    One final thing to mention is that I have another laptop in the house which has no problems with internet connection when the new laptop goes down.

    Is this a Windows 8 problem or a computer problem? I could do with finding out pronto as I only have a few days left to take my computer back under its initial 21 day agreement.

    Thanks in advance
    Your problem sounds like a OEM driver problem taking the computer back is best.
      My System SpecsSystem Spec

  4. #4


    Posts : 60
    W8 Inspiron 17R W8P+MCE HTPC


    Quote Originally Posted by joelpeyton View Post
    Not sure I am posting this in right location, but wouldn't know where the best place to post this is.

    So, I bought a new laptop on the 3rd Feb 2013, took it home, fired it up and constantly got SYSTEM_SERVICE_EXCEPTION errors, which caused my computer to restart, on restart it would never be connected to my wireless internet and showed no connections available. I would then have to re-start my computer to get the wireless connection back again. After 4 days of this constantly happening I decided the computer was at fault and took it back to the store for an exchange.


    However, I have now had the same computer for a fortnight and it is beginning to do exactly the same as before, constant SYSTEM_SERVICE_EXCEPTION errors and then not finding a wireless network, plus it occasionally losses internet connection whilst I am surfing the net.

    One final thing to mention is that I have another laptop in the house which has no problems with internet connection when the new laptop goes down.

    Is this a Windows 8 problem or a computer problem? I could do with finding out pronto as I only have a few days left to take my computer back under its initial 21 day agreement.

    Thanks in advance
    Symantec is a frequent cause of BSOD's.

    For Norton 360 use this Norton 360 How to uninstall

    Could also be memory corruption loading a bad driver. Try running memory test verify and find the bad driver.

    Windows 8 BSOF: System Service Exception - Microsoft Community
      My System SpecsSystem Spec

Is it my computer or Windows 8 (SYSTEM_SERVICE_EXCEPTION)
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