Windows 8 and 8.1 Forums


Please help> I run into an error whenever i boot my pc.

  1. #1


    Posts : 5
    windows 8 pro x64

    Please help> I run into an error whenever i boot my pc.


    Sorry if this sounds rather old but i recently clean installed windows 8 to my pc and now i get a kernel data inpage error when i start up. The pc has to restart for me to log in successfully. please check the dump file and help me. I love windows 8 and going back to win7 is not an alternative.
    Dump files:> https://docs.google.com/file/d/0B6U1...it?usp=sharing
    I am using InsydeH20 rev 3.5 F.48 bios my chipset is AMD 1705 rev 0: steps for an upgrade to UEFI are most welcome.


      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    you have included 2 dump files. 1 indicated there's Memory Corruption, the 2nd one indicated BSOD caused by Volmgr.sys.
    From the information given I suspect that somewhere along the line, your hard drive has failed.

    I suggest you boot the Windows 8 then open the elevated command prompt and run chkdsk c: /f /r.
    After chkdsk has finished, again open elevated command prompt and run: sfc /scannow

    Please report back what you find.
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    windows 8 pro x64


    well i ran the scan before i posted here and nothing changed i have tried running the chkdsk but its taken some time and seems to take even more time when it got to 27%... let me run it later and i will get back to you asap.... could you also suggest where i will get latest firmware for my machine?
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Yes, chkdsk c: /f /r will take some time depending on the disk capacity.

    /f will fix any error on HDD
    /r will mark all bad sectors on HDD so Windows will not use them

    I suggest you go thru with this. Let it run over night

    could you also suggest where i will get latest firmware for my machine?
    I don't follow what you mean by this. What firmware are you talking about ? But whatever you need updated, you need to go to HP website support.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    windows 8 pro x64


    I left it over night and unfortunately i got an error in the morning... by firmware i meant my bios. i got the latest from my support site, what i really wanted was an upgrade to uefi.
      My System SpecsSystem Spec

  6. #6


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    For BIOS Update, you'll need to go to HP support site for your PC Model.


    1. If chkdsk was able to repair it, then proceed with sfc /scannow
    2. If chkdsk cannot repair the error then you have no choice but to replace it.
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    windows 8 pro x64


    Sorry i went off for while but its only that the country was making the big decision... get a new president.
    Well i did something n i dont think whether its adviceble but i havent regreted so far. I noticed that when i shutdown using the normal shutdown button i get the error when i startup... but when i use "shutdown /p" on my elevated cmd i dont get the error and start up time is highly improved. Am looking for a way to put this command to my shutdown button n make it the default command. Any help?
      My System SpecsSystem Spec

  8. #8


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Use this tutorial
    Shut Down Shortcut - Create in Windows 8[1]=Shortcuts
      My System SpecsSystem Spec

Please help> I run into an error whenever i boot my pc.
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