Windows 8 and 8.1 Forums


Can't solve my two issues with Windows 8

  1. #1


    Posts : 8
    Win 8 Pro 64-bit

    Can't solve my two issues with Windows 8


    Hi All –

    I have two issues with Windows 8 Pro 64-bit that I cannot fix even though I have spent already many hours searching the net and have followed many of the suggestions offered.
    The pc wakes almost every night and frequently freezes at restart – not every single time, but more often than not, and I’ll have to switch the power off and on and then the pc will boot normally.

    I have so far not been able to find anything in Task Manager that could wake the pc and or fix the occasional freezing on restart.

    I would be grateful for any suggestions of howto fix these issues.

    Many thanks in advance.

    esbkk11000

      My System SpecsSystem Spec

  2. #2


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Welcome. Changing you Windows update settings so that update does nothing automatically is one possibility. While it may not work for you, you could try turning fast startup off: Fast Startup - Turn On or Off in Windows 8.

      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Win 8 Pro 64-bit


    Thanks znod - I have done both your suggestion a long time ago - Windows Update set at 15.00h & Fast Startup turned off. There must be something else ...
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Open Device Manager and go thru the list. Do you see any "Unknown Device" with yellow exclamation mark ?
    Did you install the chipset drivers for your MB ?
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Win 8 Pro 64-bit


    there are no yellow exclamation marks and the chipset driver is installed
      My System SpecsSystem Spec

  6. #6


    Posts : 299
    Windows 8 Pro


    You might try troubleshooting the freezing using Msconfig's Selective Startup to disable unneeded services.

    And for the wakeup, I would disconnect all external devices including mouse, keyboard and Ethernet cable, if present.
      My System SpecsSystem Spec

  7. #7


    Posts : 146
    Windows 8 Pro


    Right click mouse on bottom left hand corner and click on Command Prompt (Admin)
    After system32>sfc /scannow.......... Type sfc /scannow as shown and putting a space between sfc /
    Press Enter and let run, any faults in your directory should be rectified.
      My System SpecsSystem Spec

  8. #8


    Posts : 8
    Win 8 Pro 64-bit


    Hi dencal, Hu Vincenzo -

    Many thanks for your suggestions, but I have decided to start again, especially since it took me a long time yesterday to log-in the pc - it just freezes on restart - (never mind the wake up). Obviously, something has gone wrong when I changed to a larger-size SSD just recently, since the pc was working perfectly ever since when I first installed Win 8 on 26/10/2012 ...

    I'll keep you posted after the reinstall ...
      My System SpecsSystem Spec

  9. #9


    Action Center / Maintenance ... Change Maintenance Settings
    Has a checkbox checked by default to Allow scheduled maintenance to wake my computer... I forget default, but its like 3am daily. I changed mine to 2pm so it doesn't surprise me in the dark.
      My System SpecsSystem Spec

  10. #10


    Posts : 8
    Win 8 Pro 64-bit


    Hi mikiep, Hi All -

    I had already changed the default maintenance time to wake my computer to 10.00 - I just couldn't figure it out and since the freezing of the pc after a restart became more annoying - three out of five - I started all over again updating my win 7 ultimate 64-bit (I kept an activated copy) and installed win 8 Pro 64-bit. The only thing I did differently this time was to uninstall MSE before since I knew win 8 doesn't like it. I downloaded all the updates, set all the five maintenance times just like before, ie 10.00, 10.45, 11.00,12.00 and 16.45; added the quick SLEEP and RESTART icon to both the start menu and desktop and surprisingly the pc did not wake up the last two nights and window now starts in 31 seconds.

    As I said the only difference this time round was to uninstall MSE before installing win 8 - I did a sfc /scannow check on the system and some changes were made, but I couldn't easily open the log file and don't know what these changes were.

    I have been told that the latest update of win 8 created problems for many users - touch wood, not a single problem as of now and the time it took to start all over again was certainly worth it.

    Thanks, and good luck to all of you !
      My System SpecsSystem Spec

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