Windows 8 and 8.1 Forums

Help... dying over here

  1. #11

    Posts : 4

    Truth be told, I am 98.5% sure that the advice offered by HippsieGypsie & CokeRobot would have resolved the file/registry issues, I decided to just perform a "Full Factory Reset" -Which did the trick!!!

    If I had to guess where the problem began, it started right after I downloaded the FREE Trial version of AVG 2013. Even though I downloaded it from the official site, my PC was (almost) instantaneously experiencing multiple problems, receiving 'restart' and 'crash' messages, CPU was running at 85% and higher... along with the issues mentioned in the OP. Also, AVG was trying to say a cmd.exe file was infected and posing a threat? - not cool!

    I would like to send a Thank-You to HippsieGypsie & CokeRobot for their sound advice, and the knowledge to know what-to-do in the future should these issues ever arise again. I have this forum bookmarked also. I am actually highly grateful these issues surfaced within 2-days of owning this new pc... it could've been worse, since I really hadn't loaded my PC with much personal info. Probably would've had a real meltdown , had I.

    PS- I'm sticking with the Win8 OS, as I believe; with time it will get easier to navigate/store/file and access my info. The brief tutorial posted by CokeRobot has already helped me out a bunch.

    Thanks ALL!!!

    All the Best,


      My System SpecsSystem Spec

  2. #12

    You're so very welcome, Art. Thank you for posting back what you think caused your problem. I'll bet it was the AV. I was taught by my good IT friend from the beginning to be careful of 3rd party maintenance programs. How correct he was/is. I'll stick with Defender.

    It's good you're up and running. I think 8 to be an excellent OS. Best of luck to you.
      My System SpecsSystem Spec

  3. #13

    Posts : 5,707
    Windows 8.1 Pro

    Very glad to hear your issues are resolved and you're welcome!

    And yes, I'd suggest to stay with Windows Defender. AVG has a tendency to freak out about EVERY single thing even though it shouldn't be. Defender is basically Microsoft Security Essentials that has been baked into the OS. Works pretty decently.
      My System SpecsSystem Spec

  4. #14

    Posts : 2,627
    win8.1.1 enterprise

    i agree with the suggestion of windows defender ,it stopped everything trying to get in on me in the past 5 mnts ,good luck and stick with win8 it is a good OS ,just a lot different than the last one
      My System SpecsSystem Spec

  5. #15

    Posts : 865
    Windows 10 Pro x 64


    FWIW, I would use the native Windows firewall as it has come a long way. I have read that AVG has caused some issues with Win 8.
    Perhaps as few third party programs as necessary might help.
      My System SpecsSystem Spec

  6. #16

    Ist thing - welcome abpard to another "Art"! I'm glad you followed the excellent advice given here and reported back what worked! So many people show up to ask questions, get good advice and then never come back... We never know if what was suggested really helped them or not. Welcome to this very helpful, pleasant place to learn about Win8! The people here (except me) are very friendly and helpful!
      My System SpecsSystem Spec

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