Windows 8 and 8.1 Forums


Windows 8 freeze/hang (no BSOD)

  1. #1


    Posts : 5
    Windows 8 x64

    Windows 8 freeze/hang (no BSOD)


    First time poster, so I appreciate any help that can be offered, as I have an annoying problem - I installed Windows 8 on Jan 28 and finally got my computer back to *just* the way I like it about a week later. Since then, I have had random freezes/reboots (no blue screens of death) every couple of hours. The screen will completely lock up (no input response, videos will freeze, etc.), and then the computer will reboot itself after a seemingly random period of time (or I power cycle it). I can hit num lock or caps lock and toggle the light on the keyboard - nothing else works. It's to the point that I can't use it for anything productive, for fear of losing my work (I'm typing this in Notepad and saving after every sentence).


    Again, no BSOD so no error codes there. I've checked the event logger, and all I can find are entries such as, "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly" or "The previous system shutdown at 3:15:18 PM on 2/16/2013 was unexpected."


    I've updated all drivers, BIOS, and Windows. I selectively disabled every startup item and service to no avail. The problem does not occur when it safe mode (with networking). Short of reformatting and trying again, help?


    Windows 8 Pro x64 with Media Center
    Intel i7-2600K @ 3.4GHZ (stock)
    Asus P8P67 Pro
    8gb g skill ripjaw x
    Enermax 1120w psu
    Western Digital Disk Drives
    Toshiba Disk Drives (added since problem started)
    AMD Radeon 6970
    Optiarc BD-RW BD-5300S
    HL-DT-ST DVDRAM GH22NS50
    Corsair C300
    Logitech Webcam 600
    Canon iP2600
    Lexmark X6100

    PS, the attachment has info from CPU-Z and RAMMon in it, if that helps.
    Windows 8 freeze/hang (no BSOD) Attached Files

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    Windows 8 x64


    This got dropped to page 2, so I think it deserves a single bump before I let it fall off forever
      My System SpecsSystem Spec

  3. #3


    Arkansas
    Posts : 5
    Windows 8


    I am having a similar issue. My screen will go black. Then restart after about 8 seconds. After the load screen it comes back with a black screen. I have to shut down my computer to have it load properly.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8 x64


    So, as I was preparing to reformat, I broke my RAID (set up in Windows as mirroring, so not a true RAID, I guess)... and then I realized that the freezing had stopped. I put the RAID back together, and the freezing restarted. Broke the RAID, and the freezing stopped.


    Thinking it might be Window's mirroring, I then set up the RAID through the BIOS/RAID controller, and the freezing started. Broke the RAID through the BIOS and the freezing stopped.


    Obviously, something about mirroring/RAID 1 is causing my hangups/freezes. Any thoughts on how to figure out why (from the previously posted file, or I can post a new one if necessary) so that I can use my RAID?
      My System SpecsSystem Spec

  5. #5


    Arkansas
    Posts : 5
    Windows 8


    From what I was aware of was when Windows 8 was released publicly new RAID drivers was a must.
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8 x64


    The hangs started happening again even without a RAID, so I reformatted back to Win7, re-burned Win8 at 4x, and reinstalled... and the hangs continued. So I gave up.

    Last night, I upgraded to an ASRock Z77 Extreme 6 mobo with a i7 3770k and things seem much more stable so far.

    Just wanted to give an update.
      My System SpecsSystem Spec

  7. #7


    Posts : 375
    Win 8.1 64bit


    Quote Originally Posted by kerrigjl View Post
    re-burned Win8 at 4x,
    .

    So you originally downloaded Win8 from the MSN site or another site ?


    Also, what is your antivirus ? Windows Defender, another, using more than one AV ?
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8 x64


    Quote Originally Posted by torre View Post
    Quote Originally Posted by kerrigjl View Post
    re-burned Win8 at 4x,
    .

    So you originally downloaded Win8 from the MSN site or another site ?


    Also, what is your antivirus ? Windows Defender, another, using more than one AV ?
    Original download was via Buy Windows - Microsoft Windows (when it was $40); AV is/was defender.
      My System SpecsSystem Spec

  9. #9


    Posts : 375
    Win 8.1 64bit


    Just by chance, I would do a scan with a 3rd party AV like malwarebytes or Kaspersky free online scan.

    You have a powerful system and more likely there is a compatibility issue. If you have not, "google" your problem for other input. The Win8 Forum is not always responsive. You may also address the problem in the Win7 Forum. More expertise there that will reply.

    Hope things remain stable.
      My System SpecsSystem Spec

  10. #10


    Posts : 52
    Windows 8 Pro


    have you checked your hdd ???
      My System SpecsSystem Spec

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