Windows 8 and 8.1 Forums


Windows 8 problem...

  1. #1


    Posts : 7
    Linux Mint 13

    Windows 8 problem...


    Hey, I was installing windows 8 over my windows 7 drive and it got too the first time it was booting, setting it up and all, it didnt even let me get too the color selection and username and all, It got stuck on a part where it was a black loading screen with the windows 8 logo, I turned my computer off and turned it back on and I booted into windows 8, It said "installation was interuppted, please reboot computer and restart the download" I did not buy the physical copy of windows 8, I bought a direct upgrade from the microsoft website, unfortunately I can not use the iso as im on linux at the moment, on the very same computer, I need a way to reinstall windows because I have never had physical copys of said cds. or some solution too this whole ordeal.

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  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Did you follow the instructions to start the download again ?
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  3. #3


    Posts : 7
    Linux Mint 13


    I dont know how to restart the download while on linux, I couldnt burn the iso too a disk so I used virtual clone drive, which has worked multiple times for when I upgraded XP to 7... I did the same for 7 too 8, but the download hung on "setting up" I have no idea what too do now,
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  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Gawerty View Post
    I dont know how to restart the download while on linux, I couldnt burn the iso too a disk so I used virtual clone drive, which has worked multiple times for when I upgraded XP to 7... I did the same for 7 too 8, but the download hung on "setting up" I have no idea what too do now,
    You could contact Microsoft for support---

    Microsoft Product Support Customer Phone Number | Shortest Wait | Best Support | GetHuman.com
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  5. #5


    Posts : 7
    Linux Mint 13


    Hmm, Ok I will call and report back here if there are any problems.

    They hung up, the phone call said something about calling at the latest convience...

    Is there anything someone here may suggest to go about doing?
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  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Gawerty View Post
    Hmm, Ok I will call and report back here if there are any problems.
    I suggest using the option for them to call you back so you don't waste time being put on hold.
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  7. #7


    Posts : 7
    Linux Mint 13


    that did not work, they hung up.
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  8. #8


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Gawerty View Post
    that did not work, they hung up.
    That's unusual.
    I called them a while back & they helped me & didn't charge me anything.
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  9. #9


    Posts : 7
    Linux Mint 13


    it said to call back at the latest convience, maybe they are down for the night ?.?

    Is there anything you may suggest for me too do...
      My System SpecsSystem Spec

  10. #10


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Gawerty View Post
    it said to call back at the latest convience, maybe they are down for the night ?.?

    Is there anything you may suggest for me too do...
    Probably wait till Monday & call during regular business hours.
    Usually 9 AM to 5 PM.

    In the meantime someone here will probably respond.
    Hang in there & keep checking back.

    Brink might respond.
    He's good.
    He knows a lot of stuff.
      My System SpecsSystem Spec

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