Windows 8 and 8.1 Forums


Unable to get microsoft account

  1. #1


    Posts : 2
    Windows 8, 64 bit

    Unable to get microsoft account


    Here goes. Since I have installed windows 8 I have been unable to access calendar,people apps and all the other panes. I changed my password a number of times to no avail. So I thought I would just remove my whole Microsoft account and start anew. I removed the account and tried to start another account but the new account refuses to take my e-mail. Since the e-mail is used in a number of programs including my live e-mail my question is: If I make up a new e-mail address will it change my regular e-mail which I don't want to change.

      My System SpecsSystem Spec

  2. #2


    If you closed the original MS account with that email then that email address is gone. You would have to set up another MS account with a different email address. Or it may let you use the same email address, haven't heard of any thing to the contrary.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8, 64 bit


    I can do all the steps indicated but when I get through I get the message that that account already exists and it just dumps me. I have a Microsoft account and thought I would just add another dimension to the account. No No.

    Microsoft Account - Switch to in Windows 8
    Last edited by Brink; 18 Mar 2013 at 17:46. Reason: Moved to original thread
      My System SpecsSystem Spec

  4. #4


    Posts : 22,565
    64-bit Windows 10


    Hello Skaterbingo,

    Are you trying to create a new Microsoft account?

    Do you already have that Microsoft account on your PC?

    If so, then that's why you are getting that message if you already have a Microsoft account with the email address.
      My System SpecsSystem Spec

Unable to get microsoft account
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