Boot image did not authenticate ughhhhhh

maizinbo

New Member
Messages
4
Well I'm starting a new thread in hopes that someone that has had this problem can either tell me how to fix it or tell me it's not able to be fixed.

I have a 4 day old hp g7 with windows 8. Everything worked fine until an update happened. When it restarted it said boot image did not authenticate. After futile attempts to correct I did a reset. It took like 6-7 hours to FINALLY complete and when it did the logon screen was up but it said other user. I've tried signing in with the original username and password and nothing. I then tried to sign in with an e-mail account and even though it is a valid microsoft account and password again nothing. HELP PLEASE!!!
 

My Computer

System One

  • OS
    windows 8
It's flaky. There are four options to log in: Password, pin number, photo and automatic log in.

You need to go to the control panel and open users then tinker around with the settings.

I just set mine to automatic log in.

Better make the recommended repair disc and reset/recovery discs post haste. And jot down your user names and passwords.

Worst case scenario if you get locked out you can always order recovery discs from HP. Around $17. But if you make your own set - you're set!
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP
It's flaky. There are four options to log in: Password, pin number, photo and automatic log in.

You need to go to the control panel and open users then tinker around with the settings.

I just set mine to automatic log in.

Better make the recommended repair disc and reset/recovery discs post haste. And jot down your user names and passwords.

Worst case scenario if you get locked out you can always order recovery discs from HP. Around $17. But if you make your own set - you're set!

Yeah I can't get into anything, not the control panel, nothing because I can't sign in.
 

My Computer

System One

  • OS
    windows 8

My Computer

System One

  • OS
    Windows 10 Pro X64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo IdeaCenter K450
    CPU
    Intel Quad Core i7-4770 @ 3.4Ghz
    Motherboard
    Lenovo
    Memory
    16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
    Graphics Card(s)
    Intel Integrated HD Graphics
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    HP h2207
    Screen Resolution
    1680x1050@59Hz
    Hard Drives
    250GB Samsung EVO SATA-3 SSD;
    2TB Seagate ST2000DM001 SATA-2;
    1.5TB Seagate ST3150041AS SATA
    PSU
    500W
    Keyboard
    Wired USB
    Mouse
    Wired USB
    Internet Speed
    3GB Up, 30GB Down
    Browser
    SeaMonkey
    Antivirus
    Windows Defender; MBAM Pro
    Other Info
    UEFI/GPT
    PLDS DVD-RW DH16AERSH
4 days old. It has to be under warranty. Call HP tech support. I own many HP's and have for years. HP is really GOOD. It's HP's responsibility including the software as OEM.

But if you messed up with your password there is a very high probability that you are up the creek without a paddle.

There is a work around but it is complicated and often doesn't work.

HP should send you recovery discs.

When I set up my LAN with 3 computers the user names and passwords just sent me Bonkers! For the router, for the network adapters, for the computers, for this account, for that account.

More than once my log in password wouldn't work for me. Seems Win 8 had a mind of it's own. I just kept tinkering. When I clicked on the log in name and password I got different results sometimes. I also forgot my passwords and user names from day to day so I kept meticulous notes.

The passwords in many cases need a minimum of 8 characters, they are CASE SENSITIVE and often require a digit. No offbeat's such as @#$%^&*()?. Try different possible combinations. Log off. restart. Go slowly and BE SURE you are typing in the characters that you think you are. I have even found that sometimes my present computer will type a string of 4 or 5 of the same character apparently because the speed is set too fast.

Good luck. Let us know.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    HP
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