I successfully upgraded from Windows 7 Home Premium 64 bit to Windows 8 Pro 64 bit and everything was working well. Since I'm a gamer I use headphones to listen to clips, and I had been watching a classic music video on YouTube several times. Then my problems began when I wanted to watch that classic music video and found that my headphones weren't working. I tried troubleshooting, but neither Windows 8 and Sound Blaster troubleshooters found problems. I did a system restore to the earliest time possible, but after reboot the problems remain. Now I can only listen to clips through my 5.1 speakers, but the front left and right speakers won't output (I swapped them with the rear left and right and they work). Inserting a CD/DVD/Blu-ray won't auto launch like it always had. None of my CyberLink optical drive programs open, and updating them for Win 8 hasn't restored them to functionality. Kaspersky Labs told me that a system scan log didn't indicate an infection and suggested I try system file check from a tutorial in EightForums.com which passed. I'm stymied. CyberLink has been a little helpful, but they're so concerned about piracy that, even though they have records of my purchases, they want the SR numbers unique to my purchases and that's not possible since none of their programs open. I'm trying to avoid doing a clean install of Windows 8 Pro from backup DVD since it would take days to beg vendors to redownload the many programs I bought as downloads. I also have 55+ games on Steam, some of which are 20GB files, all of which would have to be redownloaded. Doing this would take several full weekends. Is there an event or error log I can find to post in here for analysis? I'd be so grateful for your help and suggestions. Thank you.
Custom built PC:
Windows 8 Pro 64 bit OS
AMD Phenom II 965 CPU
Asus Crosshair IV Formula; Megatrends BIOS revision 2101; 890FX chipset
16GB OCZ Reaper 1333 DDR 3 system RAM
Dual Radeon HD 7970 GPU's in Crossfire, CCC 13.1
Sound Blaster Recon3D Fatal1ty Champion sound card
LG Blu-ray rewriter HL-DT-ST BD-RE BH10LS30 ATA Device [Optical drive]
PC Power & Cooling 950W PSU
Custom built PC:
Windows 8 Pro 64 bit OS
AMD Phenom II 965 CPU
Asus Crosshair IV Formula; Megatrends BIOS revision 2101; 890FX chipset
16GB OCZ Reaper 1333 DDR 3 system RAM
Dual Radeon HD 7970 GPU's in Crossfire, CCC 13.1
Sound Blaster Recon3D Fatal1ty Champion sound card
LG Blu-ray rewriter HL-DT-ST BD-RE BH10LS30 ATA Device [Optical drive]
PC Power & Cooling 950W PSU
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My Computer
System One
-
- OS
- Windows 8 Pro
- System Manufacturer/Model
- Custome built
- CPU
- AMD Phenom II 965
- Motherboard
- Asus Crosshair IV Formula
- Memory
- 16GB DDR 3 1333
- Graphics Card(s)
- Radeon HD 7970 Crossfire