Windows 8 and 8.1 Forums


Shut Down and Restart no long work

  1. #11


    Posts : 67
    Windows 8.1 Pro


    Quote Originally Posted by Brink View Post
    Greg,

    As a test, try the force "Full Shut Down" and "Restart" options in the context menu added by the tutorial below to see how they work.

    Power - Add Cascading Desktop Context Menu in Windows 8
    Wow that worked, but why? Why would this work when the other Shutdown options don't?

    So is this a workaround until I reinstall my image? I'm typically the only one using the PC so that shouldn't be a problem.

    Let me know, and if it is a workaround I can live with it.

    Greg

      My System SpecsSystem Spec

  2. #12


    Posts : 22,565
    64-bit Windows 10


    The shortcuts in the context menu use the /f switch to force them while the default method included in Windows doesn't force them.

    The force option will force whatever is hanging to close to allow the shutdown or restart.

    Did you install or change anything right before you started having this unknown hang at shutdown?

    You certainly could use the Power context menu as a workaround or for everyday purposes if you like.
      My System SpecsSystem Spec

  3. #13


    Posts : 67
    Windows 8.1 Pro


    Quote Originally Posted by Brink View Post
    The shortcuts in the context menu use the /f switch to force them while the default method included in Windows doesn't force them.

    The force option will force whatever is hanging to close to allow the shutdown or restart.

    Did you install or change anything right before you started having this unknown hang at shutdown?

    You certainly could use the Power context menu as a workaround or for everyday purposes if you like.
    Well it certainly did the trick, I just wish I could figure out what caused the problem.

    I installed a backup software that came with a Toshiba Canvio portable drive, just a day earlier. I didn't like the fact it seemed like it was always running in the background or at least it felt like it.

    When the problem started to occur, I uninstalled the software, but that didn't fix the problem. Maybe there is remnants of it hanging (no pun intended) around. I tried to restore back prior to the install, the response I got after the restore ran was "unsuccessful".

    So I'll use this for now, do appreciate your help, as usual!!

    Greg
      My System SpecsSystem Spec

  4. #14


    Posts : 22,565
    64-bit Windows 10


    You might also check in Task Manager as Mystere posted earlier to see what "processes" are running right before shutting down or restarting to see if one of them belongs to that program.

    If so, then "End task" it to see if it works properly.

    If not, then you could try random suspicious processes to "End task".
      My System SpecsSystem Spec

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Shut Down and Restart no long work
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