Could not shutdown or restart properly windows

ciccas

New Member
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1
Hi everyone
In these days somethings strange has append to my new laptop (asus).
I cannot restart or shout down my computer anymore. When i press call the shoutdown or restart i just log off, and nothing more happends.
Even when i put my computer in sleep by closing the lid, it turns down for a few seconds, and then it turn on again.
Even more I can restart from windows only from some application (like asus update, windows update).
I have no problem in booting, restarting or shout down with linux.

Where shoud i start looking for help or debug?
Thank you! :)
 

My Computer

System One

  • OS
    win8

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Hi everyone
In these days somethings strange has append to my new laptop (asus).
I cannot restart or shout down my computer anymore. When i press call the shoutdown or restart i just log off, and nothing more happends.
Even when i put my computer in sleep by closing the lid, it turns down for a few seconds, and then it turn on again.
Even more I can restart from windows only from some application (like asus update, windows update).
I have no problem in booting, restarting or shout down with linux.

Where shoud i start looking for help or debug?
Thank you! :)

You might want to turn on the microphone in order to SHOUT down the computer. LOL
I have had issues with fast start up also.
 

My Computer

System One

  • OS
    Win7/8 Mint
    System Manufacturer/Model
    lenovo W530
    CPU
    intell i7
    Motherboard
    Lenovo
    Memory
    16gb
    Screen Resolution
    1920x1080
    Hard Drives
    512 gb ssd
    Other Info
    Around 13 million employes
One idea:

try running CMD as administrator and typing this in:

shutdown -r -f

That will force a full reboot.

If you want to reboot into the advance boot menu to repair the OS, type

shutdown -r -o -f

You mention that it goes to sleep but wakes up again instantly, is this right?
If it does that, check the event viewer to see what the wake source is.

Wake Source - Read Event Viewer Log - Windows 7 Forums
 
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 8 Pro Pack x64
    System Manufacturer/Model
    JohnOfE Special
    Other Info
    Too many systems and combinations!
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