Windows 8 and 8.1 Forums


Could not shutdown or restart properly windows

  1. #1

    Could not shutdown or restart properly windows


    Hi everyone
    In these days somethings strange has append to my new laptop (asus).
    I cannot restart or shout down my computer anymore. When i press call the shoutdown or restart i just log off, and nothing more happends.
    Even when i put my computer in sleep by closing the lid, it turns down for a few seconds, and then it turn on again.
    Even more I can restart from windows only from some application (like asus update, windows update).
    I have no problem in booting, restarting or shout down with linux.

    Where shoud i start looking for help or debug?
    Thank you!

      My System SpecsSystem Spec

  2. #2


    Posts : 22,577
    64-bit Windows 10


    Hello Ciccas, and welcome to Eight Forums.

    You might see if turning off Fast Startup may be able to help. Some folks have reported having shut down and restart issues with it on as well.

    Fast Startup - Turn On or Off in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by ciccas View Post
    Hi everyone
    In these days somethings strange has append to my new laptop (asus).
    I cannot restart or shout down my computer anymore. When i press call the shoutdown or restart i just log off, and nothing more happends.
    Even when i put my computer in sleep by closing the lid, it turns down for a few seconds, and then it turn on again.
    Even more I can restart from windows only from some application (like asus update, windows update).
    I have no problem in booting, restarting or shout down with linux.

    Where shoud i start looking for help or debug?
    Thank you!
    You might want to turn on the microphone in order to SHOUT down the computer. LOL
    I have had issues with fast start up also.
      My System SpecsSystem Spec

  4. #4


    West Auckland
    Posts : 107
    Windows 8 Pro Pack x64


    One idea:

    try running CMD as administrator and typing this in:

    shutdown -r -f

    That will force a full reboot.

    If you want to reboot into the advance boot menu to repair the OS, type

    shutdown -r -o -f

    You mention that it goes to sleep but wakes up again instantly, is this right?
    If it does that, check the event viewer to see what the wake source is.

    Wake Source - Read Event Viewer Log - Windows 7 Forums
    Last edited by Brink; 26 Jan 2013 at 12:48. Reason: added tutorial link for more info on how to do it
      My System SpecsSystem Spec

Could not shutdown or restart properly windows
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