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Explorer issues and empty folders

  1. #1

    Explorer issues and empty folders


    Opening a folder in file explorer often shows it empty when I know it isn't! Also if I try to delete the "empty" folder, explorer reports it has found x number of files and is preparing to delete! If I quit that and look in the folder there are the files.

    I also have issues with file explorer opening a folder and apparently scanning the contents - a green bar very slowly creeps across regardless of how frequently I've looked in the folder earlier in the day.

    I have six drives mostly pretty full with a mixture of thousands of small files and thousands of very large images. Win8 file explorer seems to have problems coping. Is there a solution please?

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Have you installed any 3rd party software lately ? The reason I ask is when installing 3rd party software, they also install Shell Extensions for the context menu and if it's incompatible, it will cause file explorer to freeze.

    In addition, if you open a folder with a lot of large images in thumb nail view. If any of those images corrupted, explorer will also freeze trying to create thumb nails for the corrupted files. Try to open the folder in list view to see if it fixes the problem.
      My System SpecsSystem Spec

  3. #3


    Thanks. Actually, yes, I'd installed RichCopy the gui front end for Robocopy as I needed to move folders containing a massive number of files. As it is it too all night and until noon the next day to copy them to a USB3 external drive! So yes that may have interfeered with explorer.

    This doesn't explain the creeping green bar everytime I open a folder with lots of folders containing lots of images (in details view, I don't bother trying with thumbnails!!). Surely explorer can cope better than that in the 21st century? It happens before I installed richcopy btw. Why do I find file operations so much faster using a cmd window? Especially searching.
      My System SpecsSystem Spec

  4. #4


    Germany
    Posts : 24
    Windows 8 Pro x64


    I also have the same problem since i installed windows 8 yesterday.
    Windows Explorer is freezing every time i access my hard disks. Sometimes it takes 10 seconds to open a folder.
    This is ridiculous, i'm starting to think i wasted 30 euro for nothing.
    Plus anothe huge problem - my internet connection is actually 10 times slower than before.
    I did install the latest drivers for windows 8 from Asus, but still...
    I made internet speed test and it says 1.0 mbps, when it used to be 12.0.
    Web browsing is slow, i need 5-6 seconds at least to load the page completely.

    P.S. Is there a way to get my money back?
      My System SpecsSystem Spec

  5. #5


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Quote Originally Posted by thatmanbrian View Post
    Thanks. Actually, yes, I'd installed RichCopy the gui front end for Robocopy as I needed to move folders containing a massive number of files. As it is it too all night and until noon the next day to copy them to a USB3 external drive! So yes that may have interfeered with explorer.

    This doesn't explain the creeping green bar everytime I open a folder with lots of folders containing lots of images (in details view, I don't bother trying with thumbnails!!). Surely explorer can cope better than that in the 21st century? It happens before I installed richcopy btw. Why do I find file operations so much faster using a cmd window? Especially searching.
    I don't know what Robocopy is so I googled it and here's what I got: Robocopy Appears to be Broken in Windows 8 - Microsoft Community

    For the time being, can you temporarily uninstall Robocopy and see if it makes any difference.

    A while back I have installed Acronis True Image 2013 and I experienced the same problem with the creeping green bar and the minute I uninstalled Acronis, everything is back to normal. So yes, it does explain something !!! You probably don't realize this but explorer is in fact a core file of Windows and it does a lot of things in the background but we'll get to that later. For now, let' us try to fix the problem you are having.
      My System SpecsSystem Spec

  6. #6


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Quote Originally Posted by makaveli316 View Post
    I also have the same problem since i installed windows 8 yesterday.
    Windows Explorer is freezing every time i access my hard disks. Sometimes it takes 10 seconds to open a folder.
    This is ridiculous, i'm starting to think i wasted 30 euro for nothing.
    Plus anothe huge problem - my internet connection is actually 10 times slower than before.
    I did install the latest drivers for windows 8 from Asus, but still...
    I made internet speed test and it says 1.0 mbps, when it used to be 12.0.
    Web browsing is slow, i need 5-6 seconds at least to load the page completely.

    P.S. Is there a way to get my money back?
    Can You tell me if you are doing a fresh install or upgrade from Windows 7 ? You did not have your system spec listed so it is hard to help you with just a plain statement that Windows 8 sucks.
      My System SpecsSystem Spec

  7. #7


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Quote Originally Posted by thatmanbrian View Post
    Opening a folder in file explorer often shows it empty when I know it isn't! Also if I try to delete the "empty" folder, explorer reports it has found x number of files and is preparing to delete! If I quit that and look in the folder there are the files.

    I also have issues with file explorer opening a folder and apparently scanning the contents - a green bar very slowly creeps across regardless of how frequently I've looked in the folder earlier in the day.

    I have six drives mostly pretty full with a mixture of thousands of small files and thousands of very large images. Win8 file explorer seems to have problems coping. Is there a solution please?
    You could try a system restore back to before the problem began/any questionable programs were installed. Doing so would eliminate the programs/maybe the problem.
      My System SpecsSystem Spec

  8. #8


    I've still got Richcopy installed but explorer is behaving itself today. I'll keep an eye on it and attempt to link a reimergence of the problem to anything I'd done immediately beforehand such as install software. If you look into what robocopy does, and how it was developed for internal use by MS engineers as they were fed up waiting for Explorer to do its thing, you have to wonder why Explorer isn't better or why robocopy isn't at the core of it. It uses multithreading and various other tricks that any modern computer could support.
      My System SpecsSystem Spec

  9. #9


    Germany
    Posts : 24
    Windows 8 Pro x64


    Quote Originally Posted by topgundcp View Post
    Quote Originally Posted by makaveli316 View Post
    I also have the same problem since i installed windows 8 yesterday.
    Windows Explorer is freezing every time i access my hard disks. Sometimes it takes 10 seconds to open a folder.
    This is ridiculous, i'm starting to think i wasted 30 euro for nothing.
    Plus anothe huge problem - my internet connection is actually 10 times slower than before.
    I did install the latest drivers for windows 8 from Asus, but still...
    I made internet speed test and it says 1.0 mbps, when it used to be 12.0.
    Web browsing is slow, i need 5-6 seconds at least to load the page completely.

    P.S. Is there a way to get my money back?
    Can You tell me if you are doing a fresh install or upgrade from Windows 7 ? You did not have your system spec listed so it is hard to help you with just a plain statement that Windows 8 sucks.
    Sorry, i was just pissed at the moment. I didn't say it sucks, but it almost made me install Windows 7 again.
    Anyway, after some tweaking with my router, wifi adapter, drivers and some cursing , i managed to get back my full bandwidth.
    Don't ask me what exactly did i do, cause i can't tell.
    The explorer is still acting strange, but i can say that is better than this morning.
    It seems like windows 8 need some time to adapt or something.... i don't know.
    By the way i did a clean install.
      My System SpecsSystem Spec

  10. #10


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Sorry, i was just pissed at the moment. I didn't say it sucks, but it almost made me install Windows 7 again.
    Anyway, after some tweaking with my router, wifi adapter, drivers and some cursing , i managed to get back my full bandwidth.
    Don't ask me what exactly did i do, cause i can't tell.
    The explorer is still acting strange, but i can say that is better than this morning.
    It seems like windows 8 need some time to adapt or something.... i don't know.
    By the way i did a clean install.
    I understand and sorry about it. Explorer.exe problem is one of the hardest thing to diagnose since it does a lot of things in the background ie. update registry, creating files , updating files etc... and along those things if it finds problem that cannot be resolved then it will crash or hang.

    Please download: Autoruns for Windows and run as admin. Under Explorer tab, temporarily disable everything that is non Microsoft and under Internet Explorer, temporarily disable add-ons that are non Microsoft
    and try it again to see if it fixes your problem. If it does then you can re-enable one by one until the problem occurs again, if it does not then we have to dig a little further.
      My System SpecsSystem Spec

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Explorer issues and empty folders
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