Windows 8 and 8.1 Forums


Disappeared desktop/metro

  1. #81


    Posts : 120
    windows 8 pro


    Weird for sure, unfortunately no solution too.

      My System SpecsSystem Spec

  2. #82


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Did you get any dump files from the last W8 install?
    Post them if you did.

    Can you confirm:
    Running Windows 7 you have no problems?
    W8 will not run stable?
    If yes to both, considering all the testing you've done, leaves me thinking the W8 install files are corrupt.
    Can you down load a new W8 installation ISO?
    That is if you want to try it again.

    This is the list of drivers from the 8 Feb crash dump file.
    Code:
    start    end        module name
    958d9000 95907000   1394ohci 1394ohci.sys Thu Jul 26 10:33:52 2012 (5010AC90)
    8b606000 8b65e000   ACPI     ACPI.sys     Thu Sep 20 13:30:21 2012 (505AA9ED)
    825eb000 825fb000   acpiex   acpiex.sys   Thu Jul 26 10:33:03 2012 (5010AC5F)
    82d30000 82da3000   afd      afd.sys      Tue Nov 06 11:50:39 2012 (5098890F)
    92364000 9237b000   amdppm   amdppm.sys   Tue Nov 06 11:52:05 2012 (50988965)
    82411000 8241e000   ApiSetSchema ApiSetSchema.dll Thu Jul 26 11:15:40 2012 (5010B65C)
    958a3000 958a4420   ASACPI   ASACPI.sys   Fri Aug 13 10:52:52 2004 (411C2D04)
    826b1000 826ba000   atapi    atapi.sys    Thu Jul 26 10:38:56 2012 (5010ADC0)
    826ba000 826e5000   ataport  ataport.SYS  Thu Jul 26 10:36:50 2012 (5010AD42)
    94e05000 957f0000   atikmdag atikmdag.sys Tue Jun 19 05:17:09 2012 (4FDF9AD5)
    9237b000 923c7000   atikmpag atikmpag.sys Tue Jun 19 04:41:05 2012 (4FDF9261)
    91f9b000 91faa000   BasicDisplay BasicDisplay.sys Thu Jul 26 10:36:54 2012 (5010AD46)
    82ce1000 82cec000   BasicRender BasicRender.sys Thu Jul 26 10:36:34 2012 (5010AD32)
    82cda000 82ce1000   Beep     Beep.SYS     Thu Jul 26 10:38:40 2012 (5010ADB0)
    824a7000 824b0000   BOOTVID  BOOTVID.dll  Thu Jul 26 10:38:44 2012 (5010ADB4)
    9ad7b000 9ad97000   bowser   bowser.sys   Thu Jul 26 10:35:40 2012 (5010ACFC)
    9d4a7000 9d4d3000   cdd      cdd.dll      unavailable (00000000)
    82cac000 82cd2000   cdrom    cdrom.sys    Thu Jul 26 10:33:52 2012 (5010AC90)
    824b0000 82524000   CI       CI.dll       Thu Oct 11 12:38:05 2012 (50764D2D)
    82c28000 82c73000   CLASSPNP CLASSPNP.SYS Thu Oct 11 12:40:21 2012 (50764DB5)
    82435000 82478000   CLFS     CLFS.SYS     Thu Jul 26 10:37:19 2012 (5010AD5F)
    8b6a1000 8b71b000   cng      cng.sys      Thu Oct 11 12:38:13 2012 (50764D35)
    82c73000 82c83000   crashdmp crashdmp.sys Thu Jul 26 10:37:18 2012 (5010AD5E)
    92285000 922f5000   csc      csc.sys      Thu Sep 20 13:29:36 2012 (505AA9C0)
    9233a000 92355000   dfsc     dfsc.sys     Thu Jul 26 10:34:25 2012 (5010ACB1)
    9232c000 9233a000   discache discache.sys Thu Jul 26 10:36:02 2012 (5010AD12)
    82be6000 82bfe000   disk     disk.sys     Thu Jul 26 10:37:24 2012 (5010AD64)
    96069000 96083000   drmk     drmk.sys     Thu Oct 11 12:39:47 2012 (50764D93)
    9ace0000 9ace9000   dump_atapi dump_atapi.sys Thu Jul 26 10:38:56 2012 (5010ADC0)
    9acd4000 9ace0000   dump_dumpata dump_dumpata.sys Thu Jul 26 10:37:13 2012 (5010AD59)
    9ace9000 9acfd000   dump_dumpfve dump_dumpfve.sys Thu Sep 20 13:30:34 2012 (505AA9FA)
    91e1a000 91f4a000   dxgkrnl  dxgkrnl.sys  Thu Sep 20 13:29:47 2012 (505AA9CB)
    91f58000 91f9b000   dxgmms1  dxgmms1.sys  Thu Sep 20 13:28:47 2012 (505AA98F)
    826e5000 826f9000   EhStorClass EhStorClass.sys Thu Jul 26 10:33:35 2012 (5010AC7F)
    82745000 82756000   fileinfo fileinfo.sys Thu Jul 26 10:35:36 2012 (5010ACF8)
    826f9000 82745000   fltmgr   fltmgr.sys   Thu Jul 26 10:37:45 2012 (5010AD79)
    829c3000 829cc000   Fs_Rec   Fs_Rec.sys   Thu Jul 26 10:38:26 2012 (5010ADA2)
    82789000 827f2000   fvevol   fvevol.sys   Thu Sep 20 13:29:20 2012 (505AA9B0)
    82b5c000 82ba0000   fwpkclnt fwpkclnt.sys Thu Sep 20 13:28:07 2012 (505AA967)
    81e00000 81e55000   hal      halmacpi.dll Wed Oct 24 10:24:31 2012 (5087515F)
    923c7000 923da000   HDAudBus HDAudBus.sys Thu Sep 20 13:29:43 2012 (505AA9C7)
    95990000 959d9000   HdAudio  HdAudio.sys  Thu Jul 26 10:33:49 2012 (5010AC8D)
    9acab000 9acbf000   HIDCLASS HIDCLASS.SYS Tue Nov 20 12:59:07 2012 (50AB0E1B)
    960c2000 960c8780   HIDPARSE HIDPARSE.SYS Thu Jul 26 10:38:14 2012 (5010AD96)
    9aca1000 9acab000   hidusb   hidusb.sys   Thu Jul 26 10:36:00 2012 (5010AD10)
    960c9000 9616e000   HTTP     HTTP.sys     Tue Nov 06 11:50:59 2012 (50988923)
    8b5f5000 8b600000   hwpolicy hwpolicy.sys Thu Jul 26 10:38:04 2012 (5010AD8C)
    9ad21000 9ad2e000   kbdclass kbdclass.sys Thu Jul 26 10:36:32 2012 (5010AD30)
    9ad17000 9ad21000   kbdhid   kbdhid.sys   Thu Jul 26 10:36:28 2012 (5010AD2C)
    81277000 8127f000   kd       kd.dll       Thu Jul 26 10:39:03 2012 (5010ADC7)
    96083000 960c2000   ks       ks.sys       Thu Jul 26 10:36:21 2012 (5010AD25)
    8299f000 829b5000   ksecdd   ksecdd.sys   Thu Sep 20 13:30:23 2012 (505AA9EF)
    82b32000 82b5c000   ksecpkg  ksecpkg.sys  Thu Oct 11 12:37:46 2012 (50764D1A)
    9ad57000 9ad67000   lltdio   lltdio.sys   Thu Jul 26 10:30:58 2012 (5010ABE2)
    9ad39000 9ad57000   luafv    luafv.sys    Thu Jul 26 10:37:09 2012 (5010AD55)
    8241e000 82435000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Thu Jul 26 10:37:48 2012 (5010AD7C)
    9ad2e000 9ad39000   monitor  monitor.sys  Thu Jul 26 10:31:46 2012 (5010AC12)
    9acc8000 9acd4000   mouclass mouclass.sys Thu Jul 26 10:36:26 2012 (5010AD2A)
    9acbf000 9acc8000   mouhid   mouhid.sys   Thu Jul 26 10:36:28 2012 (5010AD2C)
    8269c000 826b1000   mountmgr mountmgr.sys Thu Jul 26 10:37:34 2012 (5010AD6E)
    9ad97000 9ada9000   mpsdrv   mpsdrv.sys   Thu Oct 11 12:36:37 2012 (50764CD5)
    9ada9000 9adfb000   mrxsmb   mrxsmb.sys   Tue Nov 06 11:49:49 2012 (509888DD)
    9616e000 961b0000   mrxsmb10 mrxsmb10.sys Thu Jul 26 10:30:22 2012 (5010ABBE)
    961b0000 961de000   mrxsmb20 mrxsmb20.sys Tue Nov 06 11:52:25 2012 (50988979)
    91fb8000 91fc2000   Msfs     Msfs.SYS     Thu Jul 26 10:38:42 2012 (5010ADB2)
    8b667000 8b66f000   msisadrv msisadrv.sys Thu Jul 26 10:35:30 2012 (5010ACF2)
    82524000 8255c000   msrpc    msrpc.sys    Thu Jul 26 10:35:57 2012 (5010AD0D)
    92321000 9232c000   mssmbios mssmbios.sys Thu Jul 26 10:37:16 2012 (5010AD5C)
    8b5e4000 8b5f5000   mup      mup.sys      Thu Jul 26 10:38:22 2012 (5010AD9E)
    82a08000 82ada000   ndis     ndis.sys     Thu Oct 11 12:37:37 2012 (50764D11)
    961e5000 961fd000   Ndu      Ndu.sys      Thu Jul 26 10:30:39 2012 (5010ABCF)
    91fec000 91ffa000   netbios  netbios.sys  Thu Jul 26 10:35:44 2012 (5010AD00)
    82cec000 82d30000   netbt    netbt.sys    Thu Jul 26 10:31:27 2012 (5010ABFF)
    82ada000 82b32000   NETIO    NETIO.SYS    Thu Oct 11 12:37:17 2012 (50764CFD)
    91faa000 91fb8000   Npfs     Npfs.SYS     Thu Jul 26 10:38:44 2012 (5010ADB4)
    92316000 92321000   npsvctrig npsvctrig.sys Thu Jul 26 10:35:28 2012 (5010ACF0)
    9230b000 92316000   nsiproxy nsiproxy.sys Thu Jul 26 10:31:58 2012 (5010AC1E)
    81e55000 823e4000   nt       ntkrpamp.exe Tue Nov 20 13:01:48 2012 (50AB0EBC)
    8280c000 8299f000   Ntfs     Ntfs.sys     Thu Jul 26 10:34:46 2012 (5010ACC6)
    82cd2000 82cda000   Null     Null.SYS     Thu Jul 26 10:38:35 2012 (5010ADAB)
    82da3000 82dc8000   pacer    pacer.sys    Thu Jul 26 10:30:06 2012 (5010ABAE)
    95889000 958a3000   parport  parport.sys  Thu Jul 26 10:38:16 2012 (5010AD98)
    8b762000 8b777000   partmgr  partmgr.sys  Thu Jul 26 10:38:18 2012 (5010AD9A)
    961de000 961e5000   parvdm   parvdm.sys   Thu Jul 26 10:38:14 2012 (5010AD96)
    8b66f000 8b6a1000   pci      pci.sys      Thu Jul 26 10:34:42 2012 (5010ACC2)
    82687000 8268e000   pciide   pciide.sys   Thu Jul 26 10:38:04 2012 (5010AD8C)
    8268e000 8269c000   PCIIDEX  PCIIDEX.SYS  Thu Jul 26 10:36:44 2012 (5010AD3C)
    829b5000 829c3000   pcw      pcw.sys      Thu Jul 26 10:36:20 2012 (5010AD24)
    8b750000 8b762000   pdc      pdc.sys      Thu Nov 29 12:40:24 2012 (50B6E738)
    a5e07000 a5eba000   peauth   peauth.sys   Thu Jul 26 10:31:40 2012 (5010AC0C)
    9602f000 96069000   portcls  portcls.sys  Thu Oct 11 12:37:48 2012 (50764D1C)
    82494000 824a7000   PSHED    PSHED.dll    Thu Jul 26 11:36:38 2012 (5010BB46)
    9222c000 92285000   rdbss    rdbss.sys    Thu Jul 26 10:33:03 2012 (5010AC5F)
    829cc000 829fb000   rdyboost rdyboost.sys Thu Jul 26 10:36:11 2012 (5010AD1B)
    9ad67000 9ad7b000   rspndr   rspndr.sys   Thu Jul 26 10:31:06 2012 (5010ABEA)
    958ca000 958d9000   Rtnicxp  Rtnicxp.sys  Fri May 30 23:12:11 2008 (4840194B)
    958c0000 958ca000   serenum  serenum.sys  Thu Jul 26 10:38:30 2012 (5010ADA6)
    958a5000 958c0000   serial   serial.sys   Thu Jul 26 10:38:16 2012 (5010AD98)
    9a402000 9ac4e780   snpstd3  snpstd3.sys  Thu Oct 13 10:19:10 2005 (434DC41E)
    8b777000 8b7b4000   spaceport spaceport.sys Thu Jul 26 10:36:04 2012 (5010AD14)
    9ac4f000 9ac5c080   STREAM   STREAM.SYS   Thu Jul 26 10:35:57 2012 (5010AD0D)
    8b408000 8b5d7000   tcpip    tcpip.sys    Thu Sep 20 13:29:13 2012 (505AA9A9)
    91fdf000 91fec000   TDI      TDI.SYS      Thu Jul 26 10:35:34 2012 (5010ACF6)
    91fc2000 91fdf000   tdx      tdx.sys      Thu Jul 26 10:31:23 2012 (5010ABFB)
    82478000 82494000   tm       tm.sys       Thu Jul 26 10:36:40 2012 (5010AD38)
    8b71b000 8b73b000   tpm      tpm.sys      Thu Sep 20 13:28:28 2012 (505AA97C)
    98397000 9839f000   TSDDD    TSDDD.dll    unavailable (00000000)
    95910000 95933000   tunnel   tunnel.sys   Thu Jul 26 10:30:07 2012 (5010ABAF)
    9ac5d000 9aca1000   udfs     udfs.sys     Thu Jul 26 10:38:38 2012 (5010ADAE)
    9acfd000 9ad17000   usbccgp  usbccgp.sys  Thu Jul 26 10:34:29 2012 (5010ACB5)
    95987000 95990000   USBD     USBD.SYS     Thu Sep 20 13:31:25 2012 (505AAA2D)
    95877000 95889000   usbehci  usbehci.sys  Thu Sep 20 13:30:31 2012 (505AA9F7)
    95933000 95987000   usbhub   usbhub.sys   Thu Sep 20 13:30:29 2012 (505AA9F5)
    957f0000 957fb000   usbohci  usbohci.sys  Tue Nov 20 12:59:22 2012 (50AB0E2A)
    95818000 95877000   USBPORT  USBPORT.SYS  Thu Sep 20 13:30:51 2012 (505AAA0B)
    8b745000 8b750000   vdrvroot vdrvroot.sys Thu Jul 26 10:34:43 2012 (5010ACC3)
    8b7b4000 8b7c7000   volmgr   volmgr.sys   Thu Jul 26 10:37:23 2012 (5010AD63)
    82639000 82687000   volmgrx  volmgrx.sys  Thu Jul 26 10:37:42 2012 (5010AD76)
    82ba0000 82be6000   volsnap  volsnap.sys  Thu Jul 26 10:38:50 2012 (5010ADBA)
    922f5000 9230b000   wanarp   wanarp.sys   Thu Sep 20 13:27:10 2012 (505AA92E)
    91f4a000 91f58000   watchdog watchdog.sys Thu Jul 26 10:36:58 2012 (5010AD4A)
    8b73b000 8b745000   WdBoot   WdBoot.sys   Thu Jul 26 10:35:32 2012 (5010ACF4)
    8255c000 825dd000   Wdf01000 Wdf01000.sys Thu Jul 26 10:32:33 2012 (5010AC41)
    82756000 82789000   WdFilter WdFilter.sys Thu Jul 26 10:36:59 2012 (5010AD4B)
    825dd000 825eb000   WDFLDR   WDFLDR.SYS   Thu Jul 26 10:36:38 2012 (5010AD36)
    8b5d7000 8b5e4000   wfplwfs  wfplwfs.sys  Thu Jul 26 10:31:02 2012 (5010ABE6)
    98036000 98387000   win32k   win32k.sys   unavailable (00000000)
    95907000 95910000   wmiacpi  wmiacpi.sys  Thu Jul 26 10:38:11 2012 (5010AD93)
    8b65e000 8b667000   WMILIB   WMILIB.SYS   Thu Jul 26 10:38:24 2012 (5010ADA0)
    82400000 8240a000   WppRecorder WppRecorder.sys Thu Jul 26 10:36:51 2012 (5010AD43)
    
    Unloaded modules:
    82c83000 82c8f000   dump_ataport
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000C000
    82c8f000 82c98000   dump_atapi.s
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00009000
    82c98000 82cac000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00014000
    92355000 92364000   dam.sys 
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000F000
    This is for future reference.
    Bad driver:
    ASACPI.sys Aug 13 2004 - very old driver - Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus utilities - Uninstall all Asus utilities they are known to cause system instabilities.

    I wouldn't be surprised if this was the cause of your problems.
    Last edited by Dave76; 19 Feb 2013 at 22:43.
      My System SpecsSystem Spec

  3. #83


    Posts : 120
    windows 8 pro


    Confirmed windows 7 running flawless.
    Confirmed windows 8 kept giving issues.
    Strange that I did not instal any Asus software but that is what caused it? Is it possible that it was downloaded/installed automatically?
    The only third party software was chrome and the classic start bar.
      My System SpecsSystem Spec

  4. #84


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Did you use the Asus CD for anything?

    If you are considering installing W8, I would download another copy.
    Did you get your 8 key?
      My System SpecsSystem Spec

  5. #85


    Wynnum Australia
    Posts : 466
    Windows-10-Pro-Build-11099.rs1-x64


    Quote Originally Posted by easyq View Post
    Hi
    I resized the main partition of the c drive and after the reboot something strange happened.
    I do have a mouse cursor but the screen is black. No metro, no regular desktop, nothing there. When I do control alt delete I get into task stuff and from there I can logon or log off users but all have the same result, a Black screen with only a mouse c cursor.

    No hardware changes done. Tried to do an auto repair but no result. Anybody have any ideas?
    If you would have had a NVIDIA-GPU, then it could be the driver, as I had the same issue with my old / my wife's machine (P8P67 + 2600k + GTX570-OC).

    The latest Driver (v314.07 WHQL) doesn't cause this problem anymore.

      My System SpecsSystem Spec

  6. #86


    Texas
    Posts : 1,022
    Windows 8.1


    I downloaded the windows 8 pro as i purchased it online and the code is my e-mail which i cannot access. Stupid me of course never printed it out on paper just in case. So i do have the windows 8 pro disc but i am unable to install because i don't have access to the code. Sometimes i could just bang my head against a brick wall for being so "smart".
    You're obviously typing from another computer. Is it possible to get your email from there? I have email addresses for live.com and gmail.com, both of which save my messages online. If your email addy is tied to your provider, is it possible to get your old messages from them?

    Not a solution, but hopefully, you can find your key.
      My System SpecsSystem Spec

  7. #87


    Posts : 120
    windows 8 pro


    Quote Originally Posted by Dave76 View Post
    Did you use the Asus CD for anything?

    If you are considering installing W8, I would download another copy.
    Did you get your 8 key?
    I did not use any Asus DVD. I downloaded the digital ISo from Microsoft and receivedthe code in the e mail. But that email is gone since the first crash as I don't use online mail services but provider email. I would Luke to dual boot with windows 7 & 8 to avoid a ton of work and frustration again. But I have to retrieve my code somehow first. I will than download the iso again.
      My System SpecsSystem Spec

  8. #88


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    Check with your e-mail provider, they may have some of your e-mails still on their server.

    If you have a backup of W8, you can restore it then there are ways to find the Key, as long as it will remain stable long enough to get it.
    Keyfinder
    Last edited by Dave76; 21 Feb 2013 at 21:35.
      My System SpecsSystem Spec

  9. #89


    Posts : 120
    windows 8 pro


    I already tried several key finders, they all found the same key but when I use that key instal tells me it is incorrect????
      My System SpecsSystem Spec

  10. #90


    Tropical Island Pair a Dice
    Posts : 3,030
    Windows 8.1 Pro x64/ Windows 7 Ult x64


    I tested a few on my system and got a different key then the one I used, the above keyfinder gave the correct key.
    It's a newer version, it might give the correct key for you.
      My System SpecsSystem Spec

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