Windows 8 and 8.1 Forums


Disappeared desktop/metro

  1. #21


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    OK, let us try one more time.

    1) Please download: Autoruns for Windows and run as admin
    1. Under Explorer Tab: disable all the Shell Extensions that are non Microsoft
    2. Under Internet Explorer: Disable all add-ons that are non Microsoft

    The above ensures that nothing is interfered with explorer and let's try what I showed in the Video to see if it can create those 2 files.

    2) Did you use local account or Microsoft account to log into Windows ? try to switch if it makes any difference.

    3) If it does not work, can you create a new account and try to log in ?

    4) Below is an attachment that I created the default screen using the video. in addition to the 2 files, explorer also created the cache files and put them in the folder explorer. If you want to try it, take ownership and copy them to the appropriated folders.

    I assume that sfc /scannow does not have any more errors, am I correct ?



    in step 4, Please do it at your own risk as I try my hardest to help you.
    Disappeared desktop/metro Attached Files

      My System SpecsSystem Spec

  2. #22


    Posts : 120
    windows 8 pro


    Thanks for the effort, I login as local user and don't have a Microsoft account..
    Sfc scan now still gives errors it cannot fix.

    I tried already the trick with the 2 files several times but no luck .
    Explorer can start manually only from the elevated DOS box, but that's it.
    I seem to be unable to save downed files now as well but I can download via a Laptop and use usb, only not sure if I can instal anything.
    I will however it a last try.

    Thanks for all the effort guys.
    EDIT tried some key finders via USB, some work some don't.
    All give me the same key, but if i try to reinstall windows it tells me the key is not valid
    WTF??? it is an online purchased version and i do have the key, all official, no illegal things.
    i formatted anew partition for the install so at least i can keep the data i have but this seems to be a digital void no man has been before. Keep you updated and to anybody trying help, a million thanks for the efforts.
    Last edited by easyq; 20 Jan 2013 at 05:10.
      My System SpecsSystem Spec

  3. #23


    Posts : 120
    windows 8 pro


    I decided to give up. Pc is now doing factory reset. All the codes I could retrieve are invalid according to the setup................

    EDIT back up and running from a fully cleaned pc. Now reinstalling all software (why do i have so much?)
    luckily i backed up the failing drive data so i hope i can retreive stuff as emails, email account settings, firefox favorites and more.
    Funny, when i try to reinstall all codes found are incoorect, but upon a factory reset windows 8 requires no code at all....
    Last edited by easyq; 20 Jan 2013 at 08:17.
      My System SpecsSystem Spec

  4. #24


    Posts : 120
    windows 8 pro


    Ok now I have had it completely, just had 3 restarts in a row due to an USB driver issue, this is killing me.............why can it not run smooth, its a clean instal (factory reset) on an empty partition and as I type restart 4 kicked in, can't even do anything after startup.....
    Now it tells me the kernel I'd missing or contains errors. 0xc0000221 code, man wtf this is so frustrating
      My System SpecsSystem Spec

  5. #25


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    If there's a dump file, can you upload it ?
      My System SpecsSystem Spec

  6. #26


    Posts : 120
    windows 8 pro


    The thing won't boot and I can't even get in anything at all, if I try to boot from the DVD it even tells me these errors so unfortunately I cannot do anything to find a log file
      My System SpecsSystem Spec

  7. #27


    Posts : 120
    windows 8 pro


    Ok I now managed to get into safe mode with prompt, let's see if I can find a dump file
      My System SpecsSystem Spec

  8. #28


    Posts : 120
    windows 8 pro


    Kernel security check failure is the latest error I just got. There us a dump file but I cannot do anything with it at this point
      My System SpecsSystem Spec

  9. #29


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
      My System SpecsSystem Spec

  10. #30


    Posts : 120
    windows 8 pro


    And after restart 2 million there I'd padre fault in a non page area followed by yet another restart coloured by again missing ntfs.sys
      My System SpecsSystem Spec

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