Windows 8 and 8.1 Forums

Modern UI Failure

  1. #1


    Posts : 12
    Windows 8

    Modern UI Failure


    I installed an update this morning (the little action center flag in the bottom corner of the desktop told me to), after which my start screen displays nothing except the background, whenever I search for anything it says "This app can't be searched". Nothing relating to the start screen can open, so I pressed 'Windows + r' to get myself to desktop. I can open IE in desktop but can't view in start. System Restore failed and no matter how many times I try it will not work. When I look through Control Panel at the recently installed updates I can't find the one I installed this morning. I have followed the steps on many different forums, and the next step is to do a system refresh - but there's a catch.

    I can swipe in to bring up the charms bar (that's what it's called, right?), and I then click on settings. At the bottom i select "Change PC Settings", but along with every other part of Modern UI, nothing happens. As far as I know, from this menu that I cannot open is the only possible way to do a system refresh/reset, thus I am stuck with an inoperable operating system.

    I am very frustrated with this, and am hoping anybody out there can help me.

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    I suggest a boot time scan with Avast or whatever Anti-virus program you have.
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    Windows 8


    I am using Norton Antivirus, and there is no way to do a boot time scan. I attempted to install Avast and that also failed.
      My System SpecsSystem Spec

  4. #4


    have you tried SFC /SCANNOW on elevated command prompt?
      My System SpecsSystem Spec

  5. #5


    Posts : 12
    Windows 8


    I have tried SFC /SCANNOW in command prompt running as administrator, and it did not work.
      My System SpecsSystem Spec

  6. #6


    If you don't want to lose apps, you can do this:
    Media Center - Remove and Go Back to Windows 8 Pro
    Do the Steps from Step 5.
    You don't need to do the Steps 1-4.
      My System SpecsSystem Spec

  7. #7


    Quote Originally Posted by MrShowdown View Post
    If you don't want to lose apps, you can do this:
    Media Center - Remove and Go Back to Windows 8 Pro
    Do the Steps from Step 5.
    You don't need to do the Steps 1-4.
    It may seem off-topic, but it actually guides you to reinstall Windows 8 Pro by re-upgrade.
      My System SpecsSystem Spec

  8. #8


    Posts : 959
    Windows 8.1, 10


    Quote Originally Posted by FrustratedUser View Post
    the next step is to do a system refresh - but there's a catch.

    I can swipe in to bring up the charms bar (that's what it's called, right?), and I then click on settings. At the bottom i select "Change PC Settings", but along with every other part of Modern UI, nothing happens. As far as I know, from this menu that I cannot open is the only possible way to do a system refresh/reset, thus I am stuck with an inoperable operating system.
    There's a couple of ways I can think of to make the computer do an advanced restart. Close any open applications,l and then What happens if you use {WindowsKey}-R (or a command prompt) and type this?:
    shutdown /r /o

    Alternatively, close everything on the desktop, click in some open space, try Alt-F4, select Restart, and then when the computer starts up again, don't sign in but instead use the Shift key with the "power button symbol" at the bottom of the screen, and (with the Shift key still held down) select Restart.

    Incidentally as I was writing about holding keys down, it occurred to me that a stuck key on your keyboard might be a possible cause - you don't have a stuck key, do you? I reckon if one/some of Ctrl/Alt/Shift/Windows etc. were stuck, it would do strange things to you - it's caught me out before.
      My System SpecsSystem Spec

  9. #9


    Posts : 5,707
    Windows 8.1 Pro


    First off, was this an upgrade install or a clean install?

    Second, can you try this. Open up control panel (easiest way to go to the Desktop, open the Settings Charm, and hit Control Panel) and go to System and Security--Action Center--and at the bottom hit Recovery. From there hit the link that says If you're experiencing problems with your PC, you can refresh it in PC Settings. That should open the PC Settings panel.
      My System SpecsSystem Spec

  10. #10


    Posts : 12
    Windows 8


    Okay so thanks to everybody's help I've managed to get to the point of being able to get to the refresh part and I've come to one more problem. I bought this computer with Windows 8 pre-installed, and to refresh it I'm supposed to insert the Windows 8 disc, but I do not have a disc containing Windows 8 on it. For convenience sake, I would like to know if there is anyway around this, however, from the school I go to I get a free download of Windows 8 and can burn the image file to a disc if that would be the best option.
      My System SpecsSystem Spec

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