Windows 8 and 8.1 Forums


help please if you can

  1. #1


    Posts : 3
    windows 8

    help please if you can


    hi i was doing updates on my acer laptop on windows 8 the update suddenly stopped working after i rebooted my laptop is saying it is locked for 2 days is there anyway around this at all and has anyone else had the same problem

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  2. #2


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    I have never had the problem. I searched on "how to unlock computer laptop," and came up with many links possibly pertinent to you. You might try the same search. And, some here undoubtedly have info about the same, or a similar, problems, and will come up with suggestions for you pretty soon.
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  3. #3


    Posts : 3
    windows 8


    thank you i have wondered if a format may sort out the problem and reset to factory settings but not sure if this will resolve the problem
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  4. #4


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Give it a shot if you are not worried about what's on your computer. Not sure what happens in Windows if you try to reinstall using, for example, a full clean install disc (which not many have) if the computer is locked. On a Mac, you wouldn't be able to install if a special unlock password has been set--without the password of course.
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  5. #5


    Posts : 3
    windows 8


    i will try a format and let you know what happens
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  6. #6


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    OK, but you could wait for others to chime in; that should happen pretty soon.
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  7. #7


    Remove all peripherals connected to the laptop, USB sticks, battery, disconnect the mains, press the Power button for a few seconds and leave the laptop to rest for 2 mins, try again to boot.
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  8. #8


    Quote Originally Posted by hannah View Post
    hi i was doing updates on my acer laptop on windows 8 the update suddenly stopped working after i rebooted my laptop is saying it is locked for 2 days is there anyway around this at all and has anyone else had the same problem
    "locked for 2 days"? Not a Windows 8 feature, I imagine.

    It sounds like it may be related to an anti-theft feature. I didn't find a FAQ answer that described that at support.acer.com. If no fellow sufferer posts here, you may have to contact Acer. (Or enter your unlock code in 2 days?)

    I have no personal experience with anti-theft software. My vintage 2008 cheapo Compaq laptop is eminently stealable, not that a knowledgeable thief would want it.
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  9. #9


    Posts : 27
    win 8.1 pro with media


    Hi i had the same problem on my acer laptop and i had to boot from disc and do a clean install but i wanted to do that anyway hope this helps Dell
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  10. #10


    Hafnarfjörður IS
    Posts : 4,376
    Linux Centos 7, W8.1, W7, W2K3 Server W10


    Hi there
    not quite sure I understand your problem.

    What do you mean by computer is "Locked".

    1) It Physically won't OPEN -- I.e the lid won't open.

    2) You can't get into the BIOS or the Bios requires a master password

    3) Windows doesn't Boot

    4) Windows boots but you can't login

    If you can get into the BIOS then you can always set the boot device to say a USB stick and then re-install windows from a W8 install or recovery disk.

    Unfortunately these days you don't get recovery media --they usually have that wretched manufacturers recovery partition which isn't of any use if you can't boot in the first place.

    What you CAN do though is to use another computer to download the Windows 8 Enterprise evaluation system from Ms (FREE) and install that -- hopefully then from that system you'll be able to access the Recovery partition and then you can build your proper recovery media and then re-install your system.

    Cheers
    jimbo
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