Windows 8 and 8.1 Forums


Laptop gets black screen and the fan always running in w8

  1. #1


    Posts : 3
    w8

    Laptop gets black screen and the fan always running in w8


    Hello
    I have a asus k53s that i recently upgrade to win8 (from w7) but now the laptop is acting a bit strange. Sometimes when i leave the laptop on but don't use it(idle), the fan will be constantly on even if its not doing anything like running a virus scan, and the screen will also shutdown going completly black. I can't move the mouse or press keys to "wake" the computer and i have to reboot the computer by pressing the power button.
    I even disable some settings so the computer won't go into idle/hibernate but that didn't solve.


    I have everything updated with the latest drivers, so i really don't understand the reason for this.
    Anyone know what can be and how to fix it?

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    The problem might be the result of doing an upgrade install. Perhaps you could rid yourself of system corruption that may ultimately be the problem by doing an automatic repair or using sfc /scannow. Other possible solutions are more involved--doing a system refresh, system reset, or clean install. The first two require (a) a Win8 install DVD, (b) a Win8 install USB flash drive, or (c) a Win8 ISO. The last one requires (a) or (b).
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    w8


    Thanks for the reply and help.
    I ran that sfc/scannow and it did found and fix an error. Hopefully it will be the one that makes the laptop act crazy like this.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    You are very welcome. I am hopeful, but not overly optimistic. Good luck with it.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    w8


    So far the issue didn't happen again, but im getting a lot of blue screens =/ They mention an error about "system thread exception", but i have no idea what it is. Im trying to get the latest and official drivers from the asus website, so i don't know why this is happening.
    Im starting to regret upgrading to w8
      My System SpecsSystem Spec

  6. #6


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Did you run the Win8 upgrade assistant before upgrading? It's not too late. You might find out some issue with your rig.
      My System SpecsSystem Spec

  7. #7


    Could your laptop be overheating and the timing is just coincidental? Whenever I hear about a laptop that is doing what yours is, i take off the back cover, blow out the dust and dirt around the CPU heatsink and I remove the heatsink, clean off the old thermal compound and reapply Arctic Silver compound very lightly, then reattach the heatsink carefully. I almost always find that dust has caused the laptop to run very hot and once I clean it and reapply fresh thermal compound. You may want to try this... just be careful and don't force anything!
      My System SpecsSystem Spec

Laptop gets black screen and the fan always running in w8
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