Windows 8 and 8.1 Forums


Start screen won't scroll or minimize

  1. #11


    Posts : 7
    Windows 8


    Not quite sure what to think at this point. Safe mode works, regular doesn't. I tried to boot into low resolution...that didn't make it work. I ended up going into safe mode and noting all of the automatic services that weren't started, went into a normal boot and disabled all of those and rebooted...still didn't work for me. I also looked through all of the devices in device manager. I didn't go in and note each driver version used, but I did look at how the devices were listed and compared those against my normal boot look. I had the display drivers running the nvidia drivers in safe mode with no issue. My monitor drivers (i have samsung) were using the generic monitor in safe mode, but switching it to generic in my normal session didn't change anything. There were a few other devices that weren't showing up in safe mode, so I disabled those devices in my normal session but that didn't help either.

    Not getting any closer to a resolution, but figured I'd pass on the trouble shooting info. Anyone know what else safe mode might be changing?

      My System SpecsSystem Spec

  2. #12


    Posts : 1,925
    Windows 8.1 Pro


    Have you tried creating a second user account and seeing if the problem occurs there as well?
      My System SpecsSystem Spec

  3. #13


    Posts : 7
    Windows 8


    I log in with a local account, so I tried logging in with my Microsoft account and had the same results.
      My System SpecsSystem Spec

  4. #14


    Murfreesboro, TN
    Posts : 9
    Win 8 and Ubuntu 1210


    Quote Originally Posted by bdlester79 View Post
    I log in with a local account, so I tried logging in with my Microsoft account and had the same results.
    My similar issue is not a local user issue either. I have logged into multiple accounts with the same result.
      My System SpecsSystem Spec

  5. #15


    Murfreesboro, TN
    Posts : 9
    Win 8 and Ubuntu 1210


    I finally this morning early before work just went ahead and did a system refresh and started again. It does retain Win 8 apps and the user profile, so restoring my installed programs didn't take long and I always use an installer from Ninite - Install or Update Multiple Apps at Once to make quick work of reinstalling my regularly used programs (that is a great site/tool). My start screen works as advertised now panning with the mouse wheel as it is supposed to. I will not install any third party start menu and right now I do not plan on reinstalling drivers from nVidia for my card. I am unsure which was the issue, but assume one or the other. I really don't think that the nVidia drivers gave me much if any better video performance than the native drivers anyway. I wish I new exactly what the problem was, but I really appreciate everything a lot better now. It also gave me opportunity to rid myself of some programs that I didn't need anyway. Everything is working great now.
      My System SpecsSystem Spec

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Start screen won't scroll or minimize
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