Windows 8 and 8.1 Forums


comp booted as new/nothing in start menu

  1. #1


    Posts : 1
    windows 8

    comp booted as new/nothing in start menu


    Hi,

    i have a brand new store bought hp g6 laptop running windows 8, it has been running quite well for the last few days. However, today I have come to boot up the comp and it has shown a 'setting up your comp/downloading tiles' screen, basically looking like i was turning it on for the first time.

    Now, when i log in to my profile it is completely empty, there is nothing there, when i click on 'all apps' it shows a blank screen also.

    my guest account still logs in, and the computer memory suggests all my files are still there, but when i tried to access them through the guest account it lagged and never completed opening the window to show my files.

    Any ideas, or should i just throw the whole thing against the wall like ive been dreaming of doing for a while now?

      My System SpecsSystem Spec

  2. #2


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Do you need to get your files back? If not, perhaps your computer came with a system recovery partition or other recovery medium that you could use in returning to factory fresh? See my sig for related thoughts.
      My System SpecsSystem Spec

  3. #3


    USA
    Posts : 20
    Windows 8 64 Bit


    Did you install any programs?

    Try using safe mode to troubleshoot it, though.
      My System SpecsSystem Spec

  4. #4


    Arnhem, The Netherlands
    Posts : 1,412
    Windows 8.1 Pro x64 Media Center Edition


    It may be a long shot. But you might want to try this ==> SFC /SCANNOW Command - Run in Windows 8

    I know it did help me when the system was bugging.
      My System SpecsSystem Spec

comp booted as new/nothing in start menu
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