Windows 8 and 8.1 Forums

Print tries to print to a file

  1. #1

    Print tries to print to a file

    Printing was working correctly for me until today.

    This morning I installed Windows Update KB2753842. After that, I could not longer print. This might be coincidental, but it is the only thing that I can think of that has changed since I was able to print.

    Now, when I try to print I get the 'Save Print Output As' wizard, prompting me to save to a file. This happens even though the previous Print wizard screen has the 'Print to file' choice unticked.

    Any suggestions for fixing this?


      My System SpecsSystem Spec

  2. #2

    Posts : 1,925
    Windows 8.1 Pro

    Sounds like your default printer changed to the XPS printer. Go into Control Panel and check what the default printer is.
      My System SpecsSystem Spec

  3. #3

    Thanks for the reply.

    Now that you mention it, the Printer wizard does show the XPS printer as being my default printer!

    Control Panel -Devices and Printers shows my Canon printer as being the default device. There is a green check mark next to the Canon printer and when I right-click on it (still in Control Panel) 'set as default printer' is still ticked.

    I deleted and readded the Canon printer, and it's now correctly selected as the default device.


    Thanks a lot for your help!
      My System SpecsSystem Spec

Print tries to print to a file
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