Windows 8 and 8.1 Forums


Unidentified Network? HELP!

  1. #1


    Posts : 7
    Windows 8

    Unidentified Network? HELP!


    Hi. I got a new laptop with windows 8 yesterday and I'm having a problem. When I plug in my Ethernet cable for xbox live it says that it is an undefined network and has limited access. How do I fix this? Any replies would be greatly appreciated. P.S. I'm not very good with computers so if you could be patient that would be great. Thanks

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  2. #2


    Hi RobertKing, welcome to the forums, go to Device manager and uninstall Network Adapter driver, reboot the laptop and see whether it fixes the problem.
    Move the cursor to left bottom corner, right click to find Device Manager, in Device Manager right click Network Adapter, click properties to uninstall the driver.
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8


    I just did that brummyfan but it made no difference. Any other ideas?
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  4. #4


    Do you have any third party security installed? if you have, uninstall it and see or you could try the solution in the link but not guaranteed as the fix is for Win7 and Vista.
    How To Fix Unidentified Network Windows - YouTube
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  5. #5


    Posts : 7
    Windows 8


    I uninstalled McAfee security and fooled the advice rom the video but the problem is sill there.
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  6. #6


    Posts : 7
    Windows 8


    Help?
      My System SpecsSystem Spec

  7. #7
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    Windows 8


    Didn't work either. It says that troubleshooting cannot identify the problem.
      My System SpecsSystem Spec

  9. #9


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Quote Originally Posted by RobertKing View Post
    Hi. I got a new laptop with windows 8 yesterday and I'm having a problem. When I plug in my Ethernet cable for xbox live it says that it is an undefined network and has limited access. How do I fix this? Any replies would be greatly appreciated. P.S. I'm not very good with computers so if you could be patient that would be great. Thanks
    Search on unidentified network windows 8. Many have this problem under differing circumstances. Thus, there are a variety of possible fixes. It's hard to know what might work for you.
      My System SpecsSystem Spec

  10. #10


    I have no more ideas except a refresh but I'm not sure whether it will resolve the problem, however, if you decide to do a refresh pay attention to what settings and programs you may have to re-install.
    Refresh Windows 8
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