Windows 8 Problem Black Screen with movable cursor

WizCaloifa

New Member
Messages
7
Please help :cry:

Here's the story:

My cousin played minecraft on my laptop for maybe an hour. Then later, he told me that my laptop froze, so he turned it off by holding the switch. When we turned the laptop on again, it took a long time before it got past the boot screen. Then here comes the problem. After the boot screen, the screen was just blank, but with a cursor. Then I waited, but nothing is happening. So I restarted the PC, then the boot screen has now a "Preparing Automatic Repair" text below the buffering circle. The boot screen went off immediately but the same thing has happened. Then I tried the Windows 8 Installation disc. I tried reinstalling, but I waited for like 5 hours, and the screen is stuck at "Setup is starting..". It didn't work. So I tried "Repair your computer" . I tried Refresh, but it says "the drive where windows is installed is locked. Unlock the drive and try again." But I don't know how to unlock the drive. So I tried Reset, didn't work either. Tried Automatic Repair, but it was stuck on the "Diagnosing your PC.." screen. Tried command prompt and used bcdedit and chkdsk commands, but again, it didn't work. I want to update the BIOS, but how can I if it won't go to the desktop? I've googled the best that I can and I can see many people having the same problem as I have but were not resolved.

If there are solutions where I don't have to reformat my laptop, then I would really appreciate it.

So here are the Specs of my laptop:
NP300V5A-S05CA - TECH SPECS | SAMSUNG
It is kinda slightly overclocked but I am confident that it's not the reason why this problem occured. Dual-boot with Windows 7 (which I don't know how to access since it won't go to the OS selection screen.)

I know this problem can be resolved. Thank you for those who will help me fix this problem! :D
 

My Computer

System One

  • OS
    Windows 8 (x64) Enterprise RTM
    System Manufacturer/Model
    Samsung NP300v5a
    CPU
    Intel® Core™ i5 Processor 2450M (2.50 GHz, 3 MB L3 Cache)
    Memory
    8 GB DDR3 System Memory at 1333 MHz (4 GB x 2) System Memory
    Graphics Card(s)
    NVIDIA® GeForce® GT 520MX Graphics, Optimus™ technology 1 GB (GDDR3) of Dedicated External Graphics
    Monitor(s) Displays
    15.6" HD LED Display (1366 x 768), Anti-Reflective
    Hard Drives
    1 TB S-ATAⅡ Hard Drive (5400 RPM) HDD
Anyone? help? :(
 

My Computer

System One

  • OS
    Windows 8 (x64) Enterprise RTM
    System Manufacturer/Model
    Samsung NP300v5a
    CPU
    Intel® Core™ i5 Processor 2450M (2.50 GHz, 3 MB L3 Cache)
    Memory
    8 GB DDR3 System Memory at 1333 MHz (4 GB x 2) System Memory
    Graphics Card(s)
    NVIDIA® GeForce® GT 520MX Graphics, Optimus™ technology 1 GB (GDDR3) of Dedicated External Graphics
    Monitor(s) Displays
    15.6" HD LED Display (1366 x 768), Anti-Reflective
    Hard Drives
    1 TB S-ATAⅡ Hard Drive (5400 RPM) HDD
I'm having the same problem as well. After the swirly windows 8 logo it just goes to a black screen and lets me move the mouse cursor. Can't go into safe mode or log in with the black screen up. help anyone?
 

My Computer

System One

  • OS
    windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    none
    CPU
    some i7
    Motherboard
    some asus board
    Memory
    16gb
    Graphics Card(s)
    240gt
    Browser
    chrome
    Antivirus
    none
Check my response in Khaos' post, should be the same solution. You'll have to run a DISM command.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
In addition to the dism command as suggested by XweAponX

Dism /Online /Cleanup-Image /RestoreHealth

IF you have restore points from before this mess, you could try :

rstrui.exe

to pull up recovery options.

Good luck. :)
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
I have yet to come across this kind of Black Screen o Deth on any legitimately activated Windows 8 or 8.1, the two systems where I fought this were hacktivated with a KMS emulator, which I removed and the problem went away.

Doing a system restore back to the day before it happened if such a point exists should fix it too, you can do that from an Install Disk or from the F8 advanced troubleshooting options.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
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