Windows 8 and 8.1 Forums

I need help!!

  1. #1


    Posts : 2
    Windows 8

    I need help!!


    I got my first computer around July of this year and I've loved it. Until about a month ago where it would scan drivers for errors and updates (win 7) when it booted. The updates and scans got really long (one time 7 hours) then it would say I need to repair my computer which wouldn't work because it would reset and say that it couldn't be fixed.
    So I just bought win 8 no big deal and everything worked fine. Until a couple of errors started popping up one being Kernel security check error.

    I looked this up online and couldn't find anything. Now it will not let me use my computer I used the action "refresh my computer" which is new for win 8 and completely deletes all software and that worked. Again for awhile. Now I got a really bad one where I could tell it wouldn't work because I would boot it up and tell me I needed to repair it.
    So I went to the command "restart my computer" which deletes everything and makes it like it was brand new.
    I thought this would work but at the 41% it just stopped and said it failed. (I forget why) Then I restarted my computer and said there was NO OS AT ALL. Which is strange because I didn't even ask it to delete win 8.

    I'm now trying to re install win 8 and it says there is no bootable drive which isn't a problem with my 64 bit that works perfectly (but I can't install it because it's a 32 bit). But when I could/can (it works sometimes) it says that I can't install it because the "files in windows are locked".

    I cannot do anything and I don't know where to go and I just REALLY need some guidance. My specs are:

    1 x Processor (AMD FX-4100 CPU (4x 3.60GHz/4MB L2 Cache)))

    1 x Motherboard (ASUS M5A97 -- AMD 970))

    1 x Memory (4 GB [2 GB X2] DDR3-1600 Memory Module - A-DATA Gaming Series))

    1 x Video Card (AMD Radeon HD 6670 - 1GB - Single Card))

    and of course wins 8 pro

      My System SpecsSystem Spec

  2. #2


    Webster NY US
    Posts : 325
    Win 7 / Win 8


    Maybe your hard drive has gone bad?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    Quote Originally Posted by mbratch View Post
    Maybe your hard drive has gone bad?
    So you're saying all I need to do is get another one? Now that I think about it I got it as a sale for a 2tb for the price of a 1tb at Ibuypower.com
      My System SpecsSystem Spec

  4. #4


    Posts : 5,707
    Windows 8.1 Pro


    I do think the hard drive is failing.

    Although some more info is needed, like the BSOD errors, boot times when it was acting up. Generally, if a PC is taking FOREVER to boot and the hard drive indicator light is just on like the power light is just on the entire time, hard drive issues.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1
      My System SpecsSystem Spec

I need help!!
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