Windows 8 and 8.1 Forums


Newbie requires advice or help on new pc with windows 8

  1. #1


    Posts : 6
    windows 8

    Newbie requires advice or help on new pc with windows 8


    Hi All.
    I am a newbie and I am from York, in the United Kingdom. Please excuse me if I am posting in the wrong section, but I could not find the section that I required.

    I bought a new laptop 4 weeks ago and I upgraded from windows 7. the pc I have now is suppose to be twice as fast as my old laptop and it had double the memory. I am running on an AMD Quad Core. with 800GB memory. so my problem is.

    When I am booted up, and I open my windows explorer search bar, I type something in to find, lets say This site. it then does nothing for about 20 seconds then it will come up with the with this site. I will then highlight an section that I want and the little circle in the search bar will go round for about 40 seconds, then open up, I will then click on a part of that section, then I have to wait for the little circle to go round for about another 40 seconds, then it will bring it up, if I click on my Back Arrow, it will once again start to think about it, then the circle will go round yes another 40 seconds and it will go back..... its so frustrating and SLOW, and its suppose to be twice as fast as my old laptop.

    Why does it take so long with the little circle going round, is it security checking on the things that I try to search, If so can I turn this checker off ???? why do I have to wait so long on every action command, If anybody can help me, I would be grateful, and I have only used about 30Gb of my memory, so it cant be that what is slowing it down... or is this what windows 8 will be like.

    Thanks
    Christmas Wishes to All.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Have you always had this problem? Did you do an upgrade install of Win8? Have you installed any updates? Have you installed any software that did not come on your machine?
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    windows 8


    Hi.
    I bought the pc with windows 8 already installed from the manufactors, bought it from PC world new. I have only installed updates straight to my pc from Microsoft for windows 8 updates, the only softwear I have installed are a few games and flight sims, that's about it.

    Regards
    Tankie.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Was the problem there both before and after installing the updates? If it started after the updates, they you could try uninstalling them. Or, you could do a system restore to before you installed them. If you wait awhile, someone may be able to tell you if a specific update may be causing your problem. Do you know how to get to the Win8 Control Panel?
      My System SpecsSystem Spec

  5. #5


    Posts : 224
    .


    does the problem occur in the metro(start screen) internet explorer and the desktop legacy internet explorer?

    can you try chrome/firefox and see if it happens with those as well?

    just trying to get a better picture, i've seen this on win 8 laptops when using the metro internet browser but it doesn't happen with the legacy desktop version, due to the security differences and plugins that many sites use that the metro ie doesn't support.
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by tankie1rtr View Post
    Hi.
    I bought the pc with windows 8 already installed from the manufactors, bought it from PC world new. I have only installed updates straight to my pc from Microsoft for windows 8 updates, the only softwear I have installed are a few games and flight sims, that's about it.

    Regards
    Tankie.
    Hi Tankie, could you please tell us whether by any chance Norton trial version was installed when you bought the laptop.
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    windows 8


    Hi all.
    First of all thanks to all you guys who have replied to my problem (Guys covers girls as well) I will try unloading the stuff I put on, and then see how it goes. It seems to happen more when I go into my internet on windows explorer, if I go into Chrome it seems a bit faster. and Yes it did have Norton trial version installed when I bought it, I have not unloaded it. I was wondering if it was Norton checking everything that I search.
    Hope weather is ok for you guys over Christmas, here in the UK we have no Snow as yet, we are expecting it next week, it will be coming over from Russia, The Media are calling it the "Beast from the East" or "From Russia with Gloves",
    Best Christmas Wishes to All.
      My System SpecsSystem Spec

  8. #8


    Webster NY US
    Posts : 325
    Win 7 / Win 8


    Hi tankie1rtr - I would definitely turn off Norton if it's on. Windows Defender might already be on which would be adequate and redundant with Norton. No doubt that would slow things a bit. I am using WD and haven't had any long delay issues on my system.

    Guys: acceptable term to apply to "guys and gals" as a group. I know in Spanish it's muchachos (boys), muchachas (girls), and muchachos (boys and girls).

    A snow storm in the UK? Wow. Keep us posted!
      My System SpecsSystem Spec

  9. #9


    Yes, use Norton removal tool to uninstall Norton.
      My System SpecsSystem Spec

  10. #10


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    information   Information

    We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
    & made the Startup Repair CD.
    Recovery Drive - Create with USB Flash Drive in Windows 8
    System Repair Disc - Create in Windows 8




    Did you make the OEM manufacturer's Recovery Disks?

    Support - Notebooks NP700Z7CH | Samsung Laptops

    Click image for larger version
      My System SpecsSystem Spec

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Newbie requires advice or help on new pc with windows 8
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