Windows 8 and 8.1 Forums


system32.ex - Application Error

  1. #1


    Leeds, West Yorkshire UK.
    Posts : 14
    Dual Boot - Windows 8 Pro / Windows 7 Home Premium

    system32.ex - Application Error


    Click image for larger version

    Hi all, davevont again, I just love, (need) this forum !

    For the last few of days, every time I log into Windows 8 and enter the 'Desktop' this error message greets me.

    system32.ex - Application Error
    The instruction at 0x240f7c1e referenced memory at 0x00000000.
    The memory could not be read.
    Click on OK to terminate the program

    I click OK and it's gone. There are no evident problems or issues, just every time I logon and enter desktop.
    The only change is with the first set of numbers on the error message . . . .The instruction at . . . last time it was 0x004077fe
    Doesn't particularly bother me but something's not right.

    See Image

      My System SpecsSystem Spec

  2. #2


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    That file doesn't exist on my system(s).
    Hmmm...
      My System SpecsSystem Spec

  3. #3


    Leeds, West Yorkshire UK.
    Posts : 14
    Dual Boot - Windows 8 Pro / Windows 7 Home Premium


    Click image for larger version

    Hi Hopachi . . . . .
    I've taken an image of 'Event Viewer' maybe that's of some use ??
    I rebooted a few time and didn't get the error warning, but it shows up here
      My System SpecsSystem Spec

  4. #4


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    In a root folder...
    Don't know anything about this file. Sorry.
    Go there and right click on the file, see it's digitally signed to make sure it's not a fake one.
      My System SpecsSystem Spec

  5. #5


    Leeds, West Yorkshire UK.
    Posts : 14
    Dual Boot - Windows 8 Pro / Windows 7 Home Premium


    I've just been scrolling through Administrative Events in Event Viewer.
    Heck there should be a health warning!
    Read too many of those and you would never sleep at night ! ! !

    "Useful to a few . . . . Damn dangerous to the many !
      My System SpecsSystem Spec

  6. #6


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    What files are there in "c:\Windows\root" besides that one?

    More importantly: if you do you see any services or registry entries like this:
    Troj/Sdbot-U - Viruses and Spyware - Threat Analyses - Threat Center - Sophos
    I personally don't suggest you download any antiviruses from there... it's just the site's offers.

    You'll have to remove the entry's or files as the link suggests.

    Since I don't have those files here, personally I would delete the root folder, if I knew what's inside.

    Good luck
      My System SpecsSystem Spec

  7. #7


    Leeds, West Yorkshire UK.
    Posts : 14
    Dual Boot - Windows 8 Pro / Windows 7 Home Premium


    Hi. Couldn't see the root file in C:\Windows\ although I do have hidden files as showing.
    While in C:\Windows went into Folder Options View, not as easy in Windows 8, unchecked 'hide protected system operating files'
    Inside the root folder was the system32.ex It had an icon . . what I would call a 'can of soup' ! see image
    I've scanned it with Norton, = OK. and also what Norton call File Insight - see same image.
    Undecided what to do . . . the date of the file is 2006. May be I could some how put it in a Virus Vault, cut it and put it on a Memory stick ?? delete it ?? see what happens if I run it ??I think I will download and run a couple of Virus/Trojan scanners, see what happens

    Attachment 12343

    looks like this should be in 'Security' now . . .
      My System SpecsSystem Spec

  8. #8


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    Quote Originally Posted by davevont View Post
    Hi. Couldn't see the root file in C:\Windows\ although I do have hidden files as showing.
    While in C:\Windows went into Folder Options View, not as easy in Windows 8, unchecked 'hide protected system operating files'
    Inside the root folder was the system32.ex It had an icon . . what I would call a 'can of soup' ! see image
    I've scanned it with Norton, = OK. and also what Norton call File Insight - see same image.
    Undecided what to do . . . the date of the file is 2006. May be I could some how put it in a Virus Vault, cut it and put it on a Memory stick ?? delete it ?? see what happens if I run it ??I think I will download and run a couple of Virus/Trojan scanners, see what happens

    Attachment 12343

    looks like this should be in 'Security' now . . .
    The link is invalid.

    Have you checked to see if file is digitally signed? It's optionally but would provide better info over its origins.
      My System SpecsSystem Spec

  9. #9


    Leeds, West Yorkshire UK.
    Posts : 14
    Dual Boot - Windows 8 Pro / Windows 7 Home Premium


    Hi . . .
    File shows no sign of digitally signed.
    What I have done is made it visible again, put it into the Norton Virus Vault, re hidden protected system operating files.
    Back in Virus Vault it still shows. I've rebooted a couple of times . . No application errors now at start up and no record in 'Application Events Viewer' In a couple of days, if everything is stable, I'll delete it ps. That icon, I'm sure is a can of Campbells SOUP !!!
    I will re download attachment for interest
    Many, many thanks for your help . . . . .Click image for larger version
      My System SpecsSystem Spec

  10. #10


    Orbiting the Moon
    Posts : 2,975
    Windows 10 x64


    I'll delete it ps.

    I would do the same thing!

    That icon, I'm sure is a can of Campbells SOUP !!!
    What..

    Seriously,
    What would a can of soup do there! Think about it: it's not digitally signed, it's not from Microsoft and I don't have that on a clean system. It can be harmless, but we can be wrong about it: some malware can pass undetected through AV scanners.

    It would be best to restore from clean backup or refresh just to make sure:
    Refresh Windows 8
    But if you feel safe, use the current install further.

    Many, many thanks for your help . . . . .
    You're welcome.
      My System SpecsSystem Spec

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