Quote Originally Posted by topgundcp View Post
Another place you might want to look at is going into the BIOS to see if the Model of your Gateway in there, I believe for Gateway Laptop, you use F2.
That is good advice as I think Gateway has long ago given up as a real computer company. who ever was building their notebooks and who knows who it was, also is long gone. But if you can find the BIOS it's model and seek help from their web site it may solve the problem.