Windows 8 and 8.1 Forums

Hardware problems

  1. #1


    Posts : 45
    Windows 8 Pro

    Hardware problems


    Im having major problems with my desktop pc and am looking for further guidance. I'm on my second mb for example and problem still persists. Where might be the best place to post my issues in an effort to gain assitance?

    Bruce

      My System SpecsSystem Spec

  2. #2


    USA, Idaho
    Posts : 1,062
    Win 8, (VM win7, XP, Vista)


    Bruce,

    Can you outline the problems you are having. This would help those who can give you some assistance. Just saying you are having a problem doesn't give anyone an idea what is happening with your system. Thanks.
      My System SpecsSystem Spec

  3. #3


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Quote Originally Posted by BruceBanner View Post
    Im having major problems with my desktop pc and am looking for further guidance. I'm on my second mb for example and problem still persists. Where might be the best place to post my issues in an effort to gain assitance?
    Bruce
    Go to the site of your PC manufacturer or mobo manufacturer. Contact their customer support or use their forums and other online help/support if available.
      My System SpecsSystem Spec

  4. #4


    Posts : 45
    Windows 8 Pro


    I ended up posting on tomshardware as i thought perhaps discussing hardware related issues was not appropriate at eightforums. Anyone interested in my problem pls look here and feel free to contribute..
      My System SpecsSystem Spec

  5. #5



    The Contemplator
    (1963-2013)
    Doncaster, UK
    Posts : 638
    Windows 8.1 Pro RTM x64


    We do have a section for hardware related problems/issues here. Hardware & Drivers - Windows 8 Forums

    If you post there with as much information as possible, then I'm sure we'll be able to point you in the right direction.
      My System SpecsSystem Spec

  6. #6


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    I read your post from Tom's hardware and you said sometimes it took a long time to get thru the BIOS post. When you first turn your PC on, it's going thru the post process trying to identify what hardware you have in your system. I had this problem in the past that it took a long time going thru post, it turned out that one of my hard disk was corrupted so I would think something is not right,
    now we have to isolate which one causing it.

    So, first you do what the guy told you, configure your system to bare minimum, ie. 1 dvd, 1 hd, memory, keyboard and mouse.
    But before you do this, take out the memory and clean the contact real good and when putting back in, jiggle a little bit to make sure they make good contact, I also would replace the Sata cables for the DVD and the HD to eliminate the cause of a bad cable, sometimes we over look the little things like that.

    If all is good, try to install Windows 8, right after you click "INSTALL NOW", then click on Custom Install, in the next screen, click on "Drive Option(Advanced)", hi-light each partition then Click "Delete", Next you want to create a New Partition, Click on "New", Windows installation will tell you it will create a 350MB reserved partition also then click Next to install.

    After the installation and if the problem still persist, then the next thing I would do is get a copy of Memetest86+, it is a DOS version of memtest, you have to burn it to a cd then boot to run it to check out if your memory has any bad spots on it. Trust me, if your memory stick has any bad spot, it will cause Windows a lot of problems because you know before running any programs, The system must first load that program into RAM before running it and if it happens to run your system program then it will crash.

    There is nothing magic about computer, and believe me if you take your PC to the shop, this is what they would do.

    Well, good luck with your trouble shooting
      My System SpecsSystem Spec

  7. #7


    Posts : 45
    Windows 8 Pro


    Took the pc to the shop this morning, he got straight to work opening him up and trying a boot up with his own hdd running win 8. Everything was fine, he did a stress test and quite quickly it fell over. Can u imagine the relief i felt, at least it was happening here in his shop and not just with me at my place with my hdds. (i did also mention at tomshardware that it falls oever even without any hdd connected :S
    now i told him that once it falls over once it will do it again much sooner, and lo behold it did, to the point it was dying within 10secs.

    He even tested my psu and tried another one, still no joy. So i left him withh it and went to work, will be interesting to hear if he had any more luck with it when i call him tomorrow...
      My System SpecsSystem Spec

  8. #8


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    I have another thought when you mentioned about the stress test. You know, with stress test, it generates a lot of heat in your CPU and the thermal sensor inside the CPU will shut off your PC once the heat reaches the limit, and sure once it happens and the CPU is still cooling down then you try to reboot again, the heat would rise faster. Make sure your CPU Fan is tightly seated and make good contact with the CPU.

    There are some freeware that you can run to monitor your CPU temperature that you can download, google for "Real Temp", run it as soon as Windows starts, if it reaches ~80-100 degrees then your CPU is overheated.

    I built many systems and I do a lot of overclocking so I know CPU temperature is very important and what you describe sounds like your CPU is overheated.

    If you look at my system spec, I use water for CPU cooling.
    Last edited by topgundcp; 03 Dec 2012 at 04:53.
      My System SpecsSystem Spec

  9. #9


    Posts : 45
    Windows 8 Pro


    If cpu is overheating from a cold start>win 8 5mins>start stress test and falls over in a matter of seconds into the test, doesnt this point to faulty cpu?
      My System SpecsSystem Spec

  10. #10


    Posts : 2,156
    Win7 Ult on DIY; Win8 Pro on MBP/Parallels; Win7 Ult on MBP/Boot Camp; Win7 Ult/Win8 Pro on HP


    Perhaps so. Have you taken some RAM out, switched between sockets, etc., or tried running it at a slower speed if you can?
      My System SpecsSystem Spec

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