Backup DVDs still not delivered?

If you are waiting for it - why not just run off your own?

If you still have the hidden ESD folder on your drive, it is quite easy.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop
Took 3 weeks for me, and a few complaints on net, and by phone. They eventually turned up a day after a call to Microsoft.
A cheapie plain blue sampler-style cd cardboard open out booklet style case with 2 discs in. 32 and 64.
 

My Computer

System One

  • OS
    Windows 8 Pro x64
    CPU
    Intel Core i5-2500K
    Motherboard
    Motherboard Model: ASUS P8Z68-V GEN3
    Memory
    8gb Corsair DDR3 12800
    Graphics Card(s)
    MSI R6850 (MS-V244)
    Monitor(s) Displays
    LG IPS 23"
    Screen Resolution
    1900 x 1080
    Hard Drives
    1 x 3tb Seagate
    1 x 2tb Samsung
    1 1.5tb Hitachi
    1 x 1tb Western Digital
    PSU
    850 Lian Li
    Case
    Lian Li
    Keyboard
    Logitech
    Mouse
    Logitech
I d/l 8 on 11/4. the email said I should receive the CD in 3 or 4 days.
On 11/20, I called Micro Soft, and they said they will send another CD Second day air.
On 11-21, I received the one I ordered on 11/4, and the second one should be here on the 27th,
according to the e-mail they sent.

So call MS, and complain, and they will send U another one.
 

My Computer

System One

  • OS
    win 8 64 bit
Hi girux28,

My email said (Order dispatched 7/Nov/ 2012) expect in 5 to 7 days.
it arrived yesterday (22 Nov 2012).
I contacted Microfoft on 21 Nov (Chat direct) text) Answer was, due to
larger that expected demand expect in (15 to 18 days)
he gave my a number to contact if it did not arrive within 7 days
of ower text call. (Microsoft Customer support 0800 026 0329).
There are two DVD's 32 bit and 64 bit.

BF.
 

My Computer

System One

  • OS
    Win 8 Pro
    System Manufacturer/Model
    Advent T9204
    CPU
    3.2 Ghz
    Memory
    2 gb
Can you have a look and see if there an install.wim, or an install.esd in the sources directory on those dvd,s. ?

If there is a wim - then it might be worth buying them - if you can't get hold of the msdn isos's.

Shame they don't come in a pretty box.
 

My Computer

System One

  • OS
    7/8/ubuntu/Linux Deepin
    Computer type
    PC/Desktop
Took 3 weeks for me, and a few complaints on net, and by phone. They eventually turned up a day after a call to Microsoft.
A cheapie plain blue sampler-style cd cardboard open out booklet style case with 2 discs in. 32 and 64.

glad to know that it comes with a separate 64 disk.
 

My Computer

System One

  • OS
    windows 8
Now nearly 3 weeks since I ordered back up DVD and still nothing. Checked the order and they say it was dispatched two days after ordering. I've just emailed Microsoft to ask what is happening.
 

My Computer

System One

  • OS
    Windows 7
It's the US Mail system. Slow does not say enough. I ordered something that was shipped DHL to USPS. Shipped from NJ and I'm in Georgia. It got to the DHL site in Georgia in 2 days then turned over to the US Postal service. Took another Week for it to go about 10 miles.
 

My Computer

System One

  • OS
    Win 7, VM Win 8
I emailed them and the email bounced, so I rang them and they are re sending the DVD. The order is posted from Germany for UK deliveries.
 

My Computer

System One

  • OS
    Windows 7
I'm not sure if I should bother contacting Microsoft or what. It's been 17 days since I placed my order and still nothing.

I wouldn't be in such a rush if I wasn't scheduled to move out of my current house in 10 days from now.

Should I contact them? How would I go about doing that?
 

My Computer

System One

  • OS
    windows 8
Quick update, I have now received the back up DVD. The package includes 2 dvd's one for 32 Bit and one for 64 bit.
 

My Computer

System One

  • OS
    Windows 7
Bringing back this thread...

I ordered my backup DVD on 11/23 and got shipment notification on 11/28, but still don't have it.

So two weeks and nothing. Worry? Don't worry?

Bob T.
 

My Computer

System One

  • OS
    Windows 7 Profesional 64bit
    CPU
    AMD Phenom II X4 965 - 3.99 GHz
    Motherboard
    ASRock A780GXE
    Memory
    8GB DDR2 1066 Dual Channel
    Graphics Card(s)
    ATI Radeon HD 3650
    Sound Card
    Realtek ALC888 (on board)
    Monitor(s) Displays
    Acer 22" wide and Acer 17"
    Screen Resolution
    1680x1050 and 1280x1024
    Hard Drives
    Intel 80G SSD G2, WD1001FALS, WD1001FALS, WD1001FALS, Cavarlry 500GB external
    PSU
    Ultra LSP650 650w
    Case
    ? something I had
    Cooling
    AeroFlow FX92
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    ATT DSL top level - (Slow)
November 10: I order Windows 8 Backup DVDs

December 15: I still haven't received them. Contacted Microsoft and they said they'd ship another one.

December 24: I still haven't received them.


I feel like I should be compensated for my patience. This is ridiculous at this point.
 

My Computer

System One

  • OS
    windows 8
I ordered mine (am in UK so they're came from Germany) and after 2 weeks they hadn't arrived so I phoned MS and they said they'd send them by UPS. They arrived 2 days later.

Just a word of caution!
I tested mine and only the 64 bit disc booted (and asked for sata drivers!). The 32 bit disc does not boot (I have a 32 bit install).
I phoned MS again and they said they won't boot because Windows 8 is already on the system!!!!!! I politely told them that this was BS and she put me on to her supervisor who told me the same rubbish.
So just to check I re-downloaded the iso and put it on a usb stick and it boots fine.
So basically I have 2 backup dvd's which are useless and MS won't replace the non-booting 32 bit one.
 

My Computer

System One

  • OS
    OS X / Windows 8.1 Pro / Ubuntu 13.10
    Computer type
    Laptop
    System Manufacturer/Model
    15" MacBook Pro retina 10,1
    CPU
    2.3GHz
    Memory
    8GB 1600MHz
    Graphics Card(s)
    Intel HD400 / Nvidia GT650M
    Screen Resolution
    2880 x 1800
    Hard Drives
    256GB SSD
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