Windows 8 and 8.1 Forums


Backup DVDs still not delivered?

  1. #11


    I emailed them and the email bounced, so I rang them and they are re sending the DVD. The order is posted from Germany for UK deliveries.

      My System SpecsSystem Spec

  2. #12


    I'm not sure if I should bother contacting Microsoft or what. It's been 17 days since I placed my order and still nothing.

    I wouldn't be in such a rush if I wasn't scheduled to move out of my current house in 10 days from now.

    Should I contact them? How would I go about doing that?
      My System SpecsSystem Spec

  3. #13


    I would definitely contact them. Assuming you are in the US the number on their web site
    Electronic Software Download Support phone numbers

    is 877-254-4698

    Hope this helps
      My System SpecsSystem Spec

  4. #14


    Quick update, I have now received the back up DVD. The package includes 2 dvd's one for 32 Bit and one for 64 bit.
      My System SpecsSystem Spec

  5. #15


    Quote Originally Posted by ummagumma View Post
    I emailed them and the email bounced, so I rang them and they are re sending the DVD. The order is posted from Germany for UK deliveries.
    What email address did you use?
      My System SpecsSystem Spec

  6. #16


    Quote Originally Posted by giroux28 View Post
    Quote Originally Posted by ummagumma View Post
    I emailed them and the email bounced, so I rang them and they are re sending the DVD. The order is posted from Germany for UK deliveries.
    What email address did you use?
    It was my fault I just hit reply. DVD has now arrived
      My System SpecsSystem Spec

  7. #17


    And the Original one has just arrived so now have two
      My System SpecsSystem Spec

  8. #18


    Carol Stream, IL
    Posts : 11
    Windows 7 Profesional 64bit


    Bringing back this thread...

    I ordered my backup DVD on 11/23 and got shipment notification on 11/28, but still don't have it.

    So two weeks and nothing. Worry? Don't worry?

    Bob T.
      My System SpecsSystem Spec

  9. #19


    November 10: I order Windows 8 Backup DVDs

    December 15: I still haven't received them. Contacted Microsoft and they said they'd ship another one.

    December 24: I still haven't received them.


    I feel like I should be compensated for my patience. This is ridiculous at this point.
      My System SpecsSystem Spec

  10. #20


    Manchester, UK
    Posts : 113
    OS X / Windows 8.1 Pro / Ubuntu 13.10


    I ordered mine (am in UK so they're came from Germany) and after 2 weeks they hadn't arrived so I phoned MS and they said they'd send them by UPS. They arrived 2 days later.

    Just a word of caution!
    I tested mine and only the 64 bit disc booted (and asked for sata drivers!). The 32 bit disc does not boot (I have a 32 bit install).
    I phoned MS again and they said they won't boot because Windows 8 is already on the system!!!!!! I politely told them that this was BS and she put me on to her supervisor who told me the same rubbish.
    So just to check I re-downloaded the iso and put it on a usb stick and it boots fine.
    So basically I have 2 backup dvd's which are useless and MS won't replace the non-booting 32 bit one.
      My System SpecsSystem Spec

Page 2 of 3 FirstFirst 123 LastLast
Backup DVDs still not delivered?
Related Threads
Hi there. I'm now going to rip my old DVD's - This to me seems the best approach : On ONE set of HDD's -- will probably need TWO -- use AnyDVD to convert the DVD to an iso identical to the original in every way except de-regionalized and de-crypted so it plays anywhere -- Windows 8 mounts HDD...
Seeing as W8.1 has "Flash Player" and a PDF reader as part of the OS I wondered how updates for these are delivered. Are they delivered via the normal Windows Update channel or are they as before (in W7/Vista) where the application/s are non OS related and updates are via the appropriate companies...
We recently got the 8.1 update on our laptop. We are now unable to play DVDs in Windows Media Center. Cannot figure out the problem. I am not liking this update. :(
Help needed to Play DVDs in Sound & Audio
Hi Ok I am a Win 8 newbie previously using Vista but the wife bought me a new laptop with Win 8 on. OK my problem is when I try to play DVDs the drive whirrs but nothing happens i.e they dont play. What settings do I have to change to get them to play automatically. I have been into Control Panel...
one day i was on my acer core 1.5 aspire v5 touch screen laptop and i was gonna install microsoft office and the laptop couldent pick up the dvd so i went into the device manager app and i noticed that in DVD/CD-ROM drives tab that my HL_DT_ST DVD-RAM had a yellow warning on it. so i went to its...
write a file into 2 DVDs in General Support
hi guys i think all of you know my example : i have a game that was written into 2 DVDs and when i want to install this game and insert DVD1 and begin the installation , after for example 10 min it says you should insert DVD 2 for resuming the installation. i have an 8gig install file of a...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook