Windows 8 and 8.1 Forums


Windows won't download after purchase

  1. #11


    Posts : 22,581
    64-bit Windows 10


    Quote Originally Posted by imacken View Post
    Our happiness was short lived. After the download (and burn to DVD) went OK, the install didn't. It does all the pre-checks, and immediately after it starts the install, it fails with 'Windows 8 Install failed' message.
    I feel like giving up!
    I did a SFC /scannow in a Admin command prompt, disabled all startup options, checked the drive, but no matter what I do it's the same.
    My install went without a hitch. Don't know what is happening on this other PC.
    Any ideas?
    You might see if doing a clean install with your Windows 8 upgrade may work better.

    Clean Install with Windows 8 Upgrade


    Before you do, you should create a system image to a separate HDD to be able to do a system image recovery back to Windows 7 if needed, and/or backup anything that you do not want to lose.
    Last edited by Brink; 20 Nov 2012 at 16:57. Reason: added quote

      My System SpecsSystem Spec

  2. #12


    Posts : 59
    Windows 8 Pro


    Thanks again. He doesn't have access to another HDD on his PC. I did notice that there is only about 30Gb free on his drive. That couldn't be the problem could it?
      My System SpecsSystem Spec

  3. #13


    Posts : 22,581
    64-bit Windows 10


    30GB of free space should be plenty to work with during an installation.

    Did he uninstall any 3rd party AV or firewall program before starting the upgrade installation? They can sometimes interfere with the installation causing it to fail.
      My System SpecsSystem Spec

  4. #14


    Posts : 59
    Windows 8 Pro


    I just realised that I didn't reply! Sorry.
    Well, after uninstalling a whole load of programs, he ended up with around 400Gb of free space and the install went fine after that.
    Now, I have no idea what specific event made the difference, so I can't be much help to anyone who may have the same problem, but at least there is a solution out there somewhere!
      My System SpecsSystem Spec

  5. #15


    Posts : 22,581
    64-bit Windows 10


    Thank you for posting back imacken. I'm happy to hear that he got it installed.
      My System SpecsSystem Spec

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Windows won't download after purchase
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