Windows 8 and 8.1 Forums


Problem with Explorer.exe

  1. #1

    Problem with Explorer.exe


    Hi everyone!
    So, after launching a Windows Store app, the second time I launch another app, the explorer restarts and I have to launch it again. The same problem occurs in multitask between Windows Store apps.
    Please help me.

    PS: I've run the SFC /scannow and SFC /scanfile:C:\Windows\explorer.exe. Both showed no integrity violations.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,925
    Windows 8.1 Pro


    Chances are, you did an upgrade installation. The forums are full of people with various problems with upgrades. Just say not to upgrade installs.

    First, try a system refresh, if that doesn't work, do a clean install.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by Mystere View Post
    Chances are, you did an upgrade installation. The forums are full of people with various problems with upgrades. Just say not to upgrade installs.

    First, try a system refresh, if that doesn't work, do a clean install.
    Yes, I did an upgrade install.
    Refreshing the PC will delete programs right? (Desktop Programs)
      My System SpecsSystem Spec

  4. #4


    The Netherlands
    Posts : 87
    Android, BSD, iOS, Linux, Mac OS X, Microsoft Windows


    I can also advice to perform a clean install, this is just like Mystere said a common problem.

    Refreshing will let you keep your personal photo's music and other files. Programs will be lost in the process.
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by MrShowdown View Post
    Quote Originally Posted by Mystere View Post
    Chances are, you did an upgrade installation. The forums are full of people with various problems with upgrades. Just say not to upgrade installs.

    First, try a system refresh, if that doesn't work, do a clean install.
    Yes, I did an upgrade install.
    Refreshing the PC will delete programs right? (Desktop Programs)
    If you have KB2756872 windows update installed, uninstall it.
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by aiko View Post
    I can also advice to perform a clean install, this is just like Mystere said a common problem.

    Refreshing will let you keep your personal photo's music and other files. Programs will be lost in the process.
    My Programs are more important than my files. That's why I don't want to refresh it anytime soon.
      My System SpecsSystem Spec

  7. #7


    The Netherlands
    Posts : 87
    Android, BSD, iOS, Linux, Mac OS X, Microsoft Windows


    okay, but after you followed Brummyfan's advice and that didn't work out..

    You will be annoyed every time you want to open a metro-app..
    Better to fix this right now than to get irritated bit by bit.
      My System SpecsSystem Spec

  8. #8


    brummyfan's advice didn't work. I guess it's goodbye to my programs...
      My System SpecsSystem Spec

  9. #9


    P.S: Reset did work. I don't believe the Refresh feature.
      My System SpecsSystem Spec

  10. #10


    The Netherlands
    Posts : 87
    Android, BSD, iOS, Linux, Mac OS X, Microsoft Windows


    You can always back up your pc to make sure you won't regret a clean install.
      My System SpecsSystem Spec

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