Restarts when coming out of Sleep or Hibernate

ventrue

New Member
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3
Location
Linton, IN, USA
My PC reboots/restarts when I attempt to wake it up by pressing the keyboard after having put it to sleep or hibernate. I do not get a BSOD.

Thanks for the help!
 

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My Computer

System One

  • OS
    Win 8 Pro w/ Media Center
    CPU
    AMD Phenom 9950 Agena 2.6GHz Socket AM2+ 125W Quad-Core Black Edition Processor HD995ZXAGHBOX
    Motherboard
    ASUS M3N78 PRO AM2+/AM2 NVIDIA GeForce 8300 HDMI ATX AMD Motherboard
    Memory
    CORSAIR XMS2 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) & G.SKILL 4GB (2 x 2GB) 240-Pin
    Graphics Card(s)
    Nvidia GeForce GTX 550 Ti
    Monitor(s) Displays
    Samsung 24" & 23.9"
    Screen Resolution
    1920x1200 & 1920 x 1080
    Hard Drives
    Samsung 830 128GB
    PSU
    Antec NeoPower 650 Blue 650W ATX12V / EPS12V SLI Certified CrossFire Ready Modular Active PFC Power
    Case
    Antec 1200
Make sure that your video driver is up to date in comparison to the manufacturer's website. If your system is an HP/Dell/Toshiba, install the drivers listed from their site instead of from AMD/Intel.
 

My Computer

System One

  • OS
    Win7
What model of computer is it?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD4 TH
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    nVidia GTX 650
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Auria 27" IPS + 2x Samsung 23"
    Screen Resolution
    2560x1440 + 2x 2048x1152
    Hard Drives
    Corsair m4 256GB, 2 WD 2TB drives
    Case
    Antec SOLO II
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Logitech MX
What model of computer is it?

I built it myself. And I have an Nvidia Geforce GTX 550 Ti running version 306.97 drivers, I believe. I just used Nvidia's software to check for updated drivers and there are none. I have not explored any options for Beta drivers.
 

My Computer

System One

  • OS
    Win 8 Pro w/ Media Center
    CPU
    AMD Phenom 9950 Agena 2.6GHz Socket AM2+ 125W Quad-Core Black Edition Processor HD995ZXAGHBOX
    Motherboard
    ASUS M3N78 PRO AM2+/AM2 NVIDIA GeForce 8300 HDMI ATX AMD Motherboard
    Memory
    CORSAIR XMS2 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) & G.SKILL 4GB (2 x 2GB) 240-Pin
    Graphics Card(s)
    Nvidia GeForce GTX 550 Ti
    Monitor(s) Displays
    Samsung 24" & 23.9"
    Screen Resolution
    1920x1200 & 1920 x 1080
    Hard Drives
    Samsung 830 128GB
    PSU
    Antec NeoPower 650 Blue 650W ATX12V / EPS12V SLI Certified CrossFire Ready Modular Active PFC Power
    Case
    Antec 1200
If it's still the ASUS M3N78 Pro, then this board is almost 5 years old, and doesn't appear to have any Windows 8 specific drivers yet. Also, it doesn't look like the BIOS has been updated recently, but make sure you have the most recent which is 1402 (from 2010)

For a board that old, I would stick with the Windows device drivers for the motherboard and chipsets, since it's likely that those drivers are newer than the ones on the Asus site.

306.97 is the latest WHQL driver, so that should be good.

Are you overclocking? If so, you might want to go back to default speeds for a while and see if that helps.

Check your bios settings for the power management and sleep settings, and play with those.

Try disabling Fast Startup http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html

Did you do an upgrade install over Windows 7? Or did you do a clean install? You may have to do a clean install if you cannot solve the problem.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD4 TH
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    nVidia GTX 650
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Auria 27" IPS + 2x Samsung 23"
    Screen Resolution
    2560x1440 + 2x 2048x1152
    Hard Drives
    Corsair m4 256GB, 2 WD 2TB drives
    Case
    Antec SOLO II
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Logitech MX
I'm not overclocking and I checked in the BIOS for power management and sleep settings but didn't find any, or at least what I found I didn't know how to change.

I just disabled Fast Startup and attempted to put the PC to sleep and wake it back up but it instead restarted as usual.

I did do an upgrade install over the top of Windows 7, yes.
 

My Computer

System One

  • OS
    Win 8 Pro w/ Media Center
    CPU
    AMD Phenom 9950 Agena 2.6GHz Socket AM2+ 125W Quad-Core Black Edition Processor HD995ZXAGHBOX
    Motherboard
    ASUS M3N78 PRO AM2+/AM2 NVIDIA GeForce 8300 HDMI ATX AMD Motherboard
    Memory
    CORSAIR XMS2 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) & G.SKILL 4GB (2 x 2GB) 240-Pin
    Graphics Card(s)
    Nvidia GeForce GTX 550 Ti
    Monitor(s) Displays
    Samsung 24" & 23.9"
    Screen Resolution
    1920x1200 & 1920 x 1080
    Hard Drives
    Samsung 830 128GB
    PSU
    Antec NeoPower 650 Blue 650W ATX12V / EPS12V SLI Certified CrossFire Ready Modular Active PFC Power
    Case
    Antec 1200
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