Windows 8 and 8.1 Forums


Windows 8 doesn't shutdown, but restarts instead?

  1. #1


    Posts : 2
    Windows 8 Pro x64

    Windows 8 doesn't shutdown, but restarts instead?


    Hi guys,

    When I shutdown my Windows 8 PC, it doesn't seem to shutdown, but instead restarts

    What could be causing this?

    Specs are below,

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 1,925
    Windows 8.1 Pro


    A couple of things. First, make sure you're using the most recent BIOS for your computer. Second, make sure all your device drivers are the most recent ones for your hardware.

    How are you shutting down?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8 Pro x64


    Hi,

    I am running the latest BIOS and the latest hardware drivers.

    I am shutting down by going to the charms, settings, shutdown

    Thanks for your quick reply
      My System SpecsSystem Spec

  4. #4


    Posts : 1,925
    Windows 8.1 Pro


    Shutdown problems are usually a result of driver problems. However, you can also try disabling fast startup (it involves fast shutdown as well).

    Fast Startup - Turn On or Off in Windows 8
      My System SpecsSystem Spec

  5. #5


    Posts : 55
    Windows 7 x64


    Anyone that has problems with this issue can use the power.cfg command to help determine the problem. Run command prompt with Admin privileges. Then powercfg /lastwake That should tell you the most recent thing to have woken your pc.

    I recently has this problem and was able to determine that my Realtek network drivers (which I just updated) were causing the issue. In the event that is your issue as well, you can disable "Wake on magic packet" on your network adapter. That fixed my restart instead of shutdown issue.

    Another powercfg command for more details is the powercfg /energy Thatll create a detailed report you can view.
      My System SpecsSystem Spec

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