Windows 8 and 8.1 Forums


Metro interface lockup.

  1. #1


    Posts : 20
    Windows 8 64bit

    Metro interface lockup.


    I have three monitors connected up, sometimes when i open the metro screen via the windows key, it just freezes, i'm unable to close it or do anything with it, pressing the windows button does nothing either. I can still work on the other two screens however.S earching then clicking on files ALWAYS freezes it, to fix it i have to log out then back in or restart explorer.exe, why is this happening?
    Thanks.

    Windows 8 x64
    GTX 460
    1055t 6 core 2.8ghz
    8gb ram

      My System SpecsSystem Spec

  2. #2


    Posts : 20
    Windows 8 64bit


    Restarting explorer.exe in task manager fixes this, but i'll have to do this every time it does this.
      My System SpecsSystem Spec

  3. #3


    Posts : 1,925
    Windows 8.1 Pro


    It's probably a video driver issue. Are you running the latest drivers from your manufacturer?
      My System SpecsSystem Spec

  4. #4


    Posts : 20
    Windows 8 64bit


    Yes, nvidia, 310.33 beta drivers.
      My System SpecsSystem Spec

  5. #5


    Posts : 1,925
    Windows 8.1 Pro


    You're using beta drivers. No wonder you are having problems. Roll back to the WHQL drivers.

    Also, given that you're so willing to play with stability like that, you are probably overclocking as well. You might try removing the overclocking if you are doing so.
      My System SpecsSystem Spec

  6. #6


    Posts : 20
    Windows 8 64bit


    I'm not overclocking. In my event viewer, i get the following error;

    The Windows Search Service has failed to remove the old search index. Internal error <0,0x80070005>.

    And also another one

    The Windows Search service terminated with the following error:
    Access is denied.
    Event id: 7023

    And also another one;

    The Windows Search service terminated unexpectedly. It has done this 172 time(s).
    Event id: 7034
      My System SpecsSystem Spec

  7. #7


    Posts : 1,925
    Windows 8.1 Pro


    Do those events line up with your Metro crashes? Or are they just in your event log? Did you do an upgrade install of Windows? Or a clean install?
      My System SpecsSystem Spec

  8. #8


    Posts : 20
    Windows 8 64bit


    I did a clean install, this has only been doing for the past few days, it's been fine before this, has it installed for a week or so. Also i do believe it ties in with the metro crashes. It just, locks up, i'm unable to click anything or hover over anything. Also on the desktop the bottom left icon doesn't appear, as if the metro interface has just, locked up, perhaps it's a permission issue?
      My System SpecsSystem Spec

  9. #9


    Posts : 20
    Windows 8 64bit


    Click image for larger version

    I've just changed all the access to full controll. Does this look correct however?
    The bits i highlighted in black is my full name then my e-mail, is this how it should be. I have trouble with getting asked if wanted to give permission to folders and such a while back, so i changed permissions somehow and maybe this screwed it up? it may also tie with another problem i have of some applications run straight away, then the rest take around 20 minutes to then load up. all of them are listed in the task manager and set to enable.
      My System SpecsSystem Spec

  10. #10


    Posts : 1,925
    Windows 8.1 Pro


    Did you disable UAC?
      My System SpecsSystem Spec

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Metro interface lockup.
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