Please Help! Desperately Need Advice

C

CalgaryFly

New Member
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I have a Samsung Series 5 laptop, and I have recently updated from Win 7 to Win 8. I was having issues with my tiles not opening after the install, I found some things online saying it had to do with Avast antivirus, as well my wifi stopped working saying there was an issue with Qualcomm Atheros driver/connection. So I uninstalled Avast, however, this is where my real issue arose. When it was trying to restart after the install it started to boot up fine, but after the 4 little blue squares come up with the spinning dots it immediately loads the screen with the time and date displaying the wifi connection and battery life in the bottom left corner. From here I can't do anything, my keyboard is not working and my mouse does not show up. I have tried rebooting and refreshing the PC, as well and I get to the login screen now on Safe Mode sometimes and my keyboard there won't let me type my password. Someone please help I unfortunately have all my school notes on there and was stupid enough not to back them up. Any help would be greatly appreciated I have been trying for hours.
 

My Computer

System One

  • OS
    Windows 8
perhaps get a little usb keyboard and use that
 

My Computer

System One

  • OS
    Windows 8 Pro ($39.99 upgrade)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    Intel I5 3570K overclocked to 4.2ghz
    Motherboard
    Asus P8Z77-V LX
    Memory
    Cosrair DDR3-1600 (4 x 4gb)
    Graphics Card(s)
    Nvidia GeForce GT 610 2GB
    Sound Card
    None
    Monitor(s) Displays
    AOC 27" LCD
    Screen Resolution
    1920x0180
    Hard Drives
    Seagate HDD 500gb (windows)
    Seagate HDD 1.5tb (media)
    Seagate HDD 1tb (media)
    Seagate HDD 1tb (media)
    PSU
    CoolMax 700watt
    Case
    Cosiar R400 Carbide series
    Cooling
    Cool Master H212
    Keyboard
    Dell
    Mouse
    PowerUp 3 button mouse
    Internet Speed
    12mb down, 1mb up
    Other Info
    qty. (5) 120mm fans, four are monitored by motherboard.
    Logitech T650 Touchpad for touch screen gestures
If you have a USB/DVD copy of your install try inserting it and attempt to do a repair. If repair doesn't work then do a reinstall (don't install Avast since Win 8 comes with its own Anti malware/virus program). Good luck and BTW welcome to the 8 forums.
 

My Computer

System One

  • OS
    Win 8, (VM win7, XP, Vista)
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion p1423w
    CPU
    Intel Core i5 3330 Ivy Bridge
    Motherboard
    Foxconn - 2ADA Ivy Brige
    Memory
    16 GB 1066MHz DDR3
    Graphics Card(s)
    ATI Radeon HD 5450
    Sound Card
    HD Realteck (Onboard)
    Monitor(s) Displays
    Mitsubishi LED TV/Montior HD, Dell 23 HD, Hanspree 25" HD
    Screen Resolution
    Mit. 1980-1080, Dell 2048-115, Hanspree 1920-10802
    Hard Drives
    1 SanDisk 240Gig SSD, 2 Samsung 512Gig SSDs
    Case
    Tower
    Cooling
    Original (Fans)
    Keyboard
    Microsoft Keyboard 2000
    Mouse
    Microsoft Optical Mouse 5000
    Internet Speed
    1.3 (350 to 1024 if lucky)
    Browser
    Firefox 19.1
    Antivirus
    MSE-Defender
If you spam F2 ( could be esc or F12) on boot will it take you to bios or keep going to windows.
**If you don't know your way around the bios don't change any thing. You can just hard power off to exit**
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Asus/k52Jc
    CPU
    i3
    Memory
    8gig ddr3
Boot up a Ubuntu live DVD, copy all your data to an external drive, then fresh reformat/clean install.
 

My Computer

System One

  • OS
    Windows 8 Pro
    System Manufacturer/Model
    Self built
    CPU
    Intel i3 3220 @ 3.3Ghz
    Motherboard
    Gigabyte H77M-D3H
    Memory
    Kingston Value RAM - 8GB DDR3 1333MHz CAS 9
    Graphics Card(s)
    Onboard Intel 2500
    Sound Card
    Onboard VIA 2021
    Monitor(s) Displays
    Benq G2420 24" LCD
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 256GB 830 SSD
    1 x Seagate 7200.12 500GB
    1 x Western Digital 3TB EZRX
    PSU
    Corsair CX 430 v2
    Case
    HAF 912 Advanced
    Cooling
    Stock - 1 x 12cm, 2 x 20cm
    Keyboard
    Microsoft Basic Wired 600
    Mouse
    Combo with keyboard
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