Windows 8 and 8.1 Forums


Windows 8 will not sleep/shut down

  1. #1

    Windows 8 will not sleep/shut down


    i have upgraded my laptop to windows 8 everything works fine when it is on but when i try to shut down or sleep it just has a black sceen and does not turn off or sleep and it becomes unresponsive so have to hold down the power button to reboot it.

    also whenever windows needs restarting it freezes on the restarting screen so again have to reboot by holding down power

      My System SpecsSystem Spec

  2. #2


    mines doing the same thing...mine has a lot of other little glitches too, bout to reinstall windows 8 i think, but not quite sure even how to do that with the digital copy.
      My System SpecsSystem Spec

  3. #3


    Posts : 1,320
    Server 2012 / 8.0


    Run your task manager to see if there is anything interfering with the shut down process.
    Look at apps. How many running apps? CPU activity?

    Click image for larger version
    Last edited by mdmd; 27 Oct 2012 at 12:48. Reason: their - there - always editing
      My System SpecsSystem Spec

  4. #4


    I'm in the middle of doing a clean reinstall, will let you know if it works.
      My System SpecsSystem Spec

  5. #5


    Fixed it for me, along with a bunch of other bugs. Originally upgraded, but the clean install is working 10x better.
      My System SpecsSystem Spec

  6. #6


    Will give it a go
      My System SpecsSystem Spec

  7. #7


    Tried that will not let me do it keeps coming up 'insert media' 'Some files are missing. Your Windows installation or recovery media will provide these files

    Problem is don't have either of these since downloaded it from MS upgrade assistant and ordered backup disc but need to wait for it to come
      My System SpecsSystem Spec

  8. #8


    Hmmmm, I don't have a backup disc and worked for me.

    Settings>Check PC Settings>General>Remove everything and reinstall Windows

    Is that what you did?
      My System SpecsSystem Spec

  9. #9


    Yes
      My System SpecsSystem Spec

  10. #10


    Quote Originally Posted by mrchanbonng View Post
    Tried that will not let me do it keeps coming up 'insert media' 'Some files are missing. Your Windows installation or recovery media will provide these files

    Problem is don't have either of these since downloaded it from MS upgrade assistant and ordered backup disc but need to wait for it to come
    You can download from a link in your receipt from the Store(email send by them), burn yourself a copy with imgburn. HTH.
      My System SpecsSystem Spec

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Windows 8 will not sleep/shut down
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